I’ve been trying to get help finding my order , no help, I created a profile and can’t get in it, I don’t want to keep messing with that just tell me where my order is or refund my money,
Linda ,
It said 3-5 days , wrong !
Response from Power LifeOct 25, 2022
Hello Linda. My name is Jordan, I am with Power Life. I deeply apologize for any inconvenience you have experienced. I would like to escalate your review to our Customer Relations Team so an agent can provide you with personalized care. Please email me at [email protected]. I look forward to hearing from you soon. Have a nice day.
KN
kathryn N.
This is not edible.
I ordered the power life plant based vanilla powder. The first container that arrived had a broken seal. I called and they sent me a new container. I tried it and it IS just AWFUL. It is so unpalatable it's just not edible at all. I have tried a lot of plant based protein powders and this one is the worst one so far. I tried mixing it in various smoothies and recipes and it taints everything it touches. The taste cannot be hidden or covered up.
The shipping cost to return it is the responsibility of the customer. They offered me a 40% refund to not send it back. I will be disposing of the product.
Response from Power LifeOct 25, 2022
Hello Kathryn. My name is Jordan, I am with Power Life. I am sorry to hear you are not enjoying the taste of our formula. While many of our customers love the taste, we do understand that it may not be for everyone. For this reason, we stand behind our 90 day money back guarantee. If for any reason you are unhappy with your order, it may be returned for a full refund. As it is industry standard, we do ask that you return the products if requesting a full refund. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.
MA
Mars
Not today my friend!!
I am sorry, but one of the worst water down shakes I had so far. (Vanilla)
I could not return until I paid shipping, so I am giving it a try and mixing it with another brand of protein powder.
Way to over priced and when I opened the can it was 1/2 empty I guess the powder needs air??!😂🤦🏻♀️
Response from Power LifeSep 16, 2022
Hello Mars. My name is Jordan, I am with Power Life. Thank you for your feedback. While many of our customers enjoy our formulas, we understand that they may not be for everyone. For this reason, we stand by our 90 day money back guarantee. If you find that our formula is not for you, it may be returned for a full refund. We strive to keep our formulas as affordable as possible while using only the highest quality of ingredients to ensure the best product for our customers. When price reductions are possible, we are happy to pass those savings along to our customers. We highly recommend signing up for our email newsletters or subscribing to our text club for exclusive offers and discounts. You’ll be instantly notified! Regarding our jar, I completely understand your concern with the amount of product being less than you expected. Due to the nature of the powdered supplement, the contents may have shifted during transit which releases excess air and compacts the product in each jar. The size of the jar is kept larger to prevent spillage and overfilling during the manufacturing process. I can assure you, however, that our products are filled by weight and each jar will have 15 full servings as labeled. If you ever have any questions, please do not hesitate to reach out. You may email me at [email protected]. Have a nice day.
ER
Erika
Like the product — not the price hike and sudden duty costs
I actually really love this product. I am disappointed that the statement in Tony Horton's marketing video makes a point about it being affordable. But with only two weeks' worth of powder in a tub, it isn't nearly as affordable as presented.
My second order of three was $50 more than the first, which seemed outrageous.
In addition, in my first shipment, I didn't have to pay duty. This time around, I need to pay another $20 and travel half an hour to the post office to pay and collect the product.
Though I love it, this product is becoming out of reach and a real hassle to order.
Response from Power LifeSep 17, 2022
Hello Erika. My name is Jordan, I am with Power Life. I apologize for any inconvenience you have experienced. We strive to keep our formulas as affordable as possible while using only the highest quality of ingredients to ensure the best product for our customers. When price reductions are possible, we are happy to pass those savings along to our customers. We highly recommend signing up for our email newsletters or subscribing to our text club for exclusive offers and discounts. You’ll be instantly notified! Some but not all international shipments may have a customs fee that will need to be paid before delivery. These fees are not put in place by our company. But are in place by other countries' customs offices. If you ever have any questions, please do not hesitate to reach out. You may email me at [email protected]. Have a nice day.
IB
Iris B.
Not liking the taste
Hi I'm having a hard time with the taste of the vanilla plant based formula,it doesn't mix well in just a shaker so I mix in my nutra bullet but not sure what I can do to make it taste good Any suggestions I would try.Other wise I have 3 tubs to try to get through.
Response from Power LifeSep 13, 2022
Hello Iris. My name is Jordan, I am with Power Life. I am sorry to hear you are not enjoying the taste of our formula. While many of our customers love the taste, we do understand that it may not be for everyone. For this reason, we stand behind our 90 day money back guarantee. If for any reason you are unhappy with your order, it may be returned for a full refund. Other customers in similar situations have seen success by adding our formula to their favorite smoothies or juices. Below I have added one of our smoothie recipes that you may enjoy. Alos, here are some tips that may help you mix our formula in your water. I recommend adding 1 scoop to an empty glass and slowly mixing the powder as you pour the water into your glass. If using a shaker bottle, I recommend adding the High Impact Plant Protein to your shaker bottle first, then add half of the suggested amount of water and shake. Once you see the product dissolving, add the rest of the water and shake the bottle again until fully mixed. The suggested water amount is 8 oz. per scoop, however, if you would like to increase the amount you are welcome to do so. If you have a blender or a whisk, this is also a great option to help the powder dissolve completely. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.
Smoothie recipe:
1 Scoop High Impact Plant Protein (Vanilla Flavored)
1 Cup Ice
1 Banana
1 Carrot (peeled)
1/2 Cup Oat Milk
3 Table Spoons Almond Butter
2 Tablespoons Honey
1 Tablespoon Cacao Nibs
Mix ingredients in a blender and enjoy!
EL
Eli
New product user
I am just beginning to try the protein power and look forward to hopefully having the added nutrition work with me in achieving healthy goals as I age.
SE
Shawn E.
This is by far the best protein…
This is by far the best protein supplement I have ever bought. That's why I got the subscription. I'm a 53 year old male truck driver , have tried several other products, and have been slowly gaining weight, and loosing muscle anyway. I tried your protein and I started seeing results within 1 week. My muscles really are starting to firm back up. My wife says she sees a big difference. Yours is the only product I have tried in years that actually does what it's advertised to do. Your a very smart man. Thanks tony!
AP
Annie P.
In Tony I trust!
I trust Tony Horton and I got attracted by the fact that the product speaks to people aging and what it can do for you.
My issues (mainly digestive and energy) seems to be fixed since using Power Life protein powder.
I have tried so many different brands, now i'm sticking to this one. I highly recommand it. 5*
