MyPillowReviews of mypillow.com

Just received the my pillow towels that my husband ordered a couple of weeks ago. Michael Lindell states everything is made in the u s a. This is not true. These towels were made in india and the towells that we purchased about a year and a half ago were made in pakistan. Also the towels we got about a year and a half ago are a much better quality and much thicker than the new towels we received. The biggest. Issue we have is that michael lindell is obviously lying because these towels are not made in the u s a.

Placed an order for a set of sheets just now. Order # 213580190. After placing the order, I get an e-mail saying that something wasn't completed on the order and that I had to phone them. So I phoned customer service. Was told they had no order for me and that I had to go back onto the website and place my order again. Their 'need help' service kept on sending messages to cancel the order which I didn't want to do! I just wanted to find out why order didn't go through! I then phoned their sales office. Was told they had no record of my order. I phoned my credit card company to learn that THEY HAD THE CHARGE on my card. MyPillow is going out of their way to discourage sales! They're very disorganized and frustrating to deal with. I will NEVER again place an order with them!

They advertise if you’re not happy you can get your money back. This is not the case, I retuned my pillow as it was not suitable for me. My pillow refuse to respond to my emails and so far have not refunded my money.

I bought 2 mypillows months ago & me & my boyfriend love it. It never goes flat like other pillows we had before.

We purchased 2 towel sets and 2 pillows ad stated free shipping didn't expect to wait 2 weeks for the order to even ship at this point will not order from this company again.

I've tried twice now to get a response from MyPillow about returning the pillows. They are not as comfortable as I would have hoped for the cost. I have never received a reply confirming my wish to return the pillows and my query regarding what information they need from me. It's like they have my money now so why bother responding.

I was given 2 king size my pillows. I decided to wash one to make it smell fresh. To my surprise, my front load washer would not spin this pillow. It retained so much water it would not drain. I took it outside and left it hanging on the line for 2 days, still not dry. Put it in the dryer 5 times and it is still not dry. I would not spend a dime for another my pillow. I followed the washing directions and after 5 days and dryer time it still isn't dry. Won't use these pillows for sure!

I have bought two My pillows. First one was the second lowest softness, it was comfortable for three months. The second pillow was two softness harder, it's like a Rock. Totally not what Mike says they are!