My Pet SensitivityPet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
My Pet Sensitivity (mypetsensitivity.com) has 2,950 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Laura
One I figured out how to send the info in the report we got back was very thorough and helpful!
Response from My Pet SensitivityFeb 5, 2024
Hi, Thanks for sharing your review! We're glad to hear that you found the report thorough and helpful! If you have any more questions or if there's anything else we can assist you with, feel free to let us know. We're here to help. Kind regards, Customer Support Team
Melissa P.
You sent me a email that said test was done and when I click on review it won't open. So I got no results. Emailed u yesterday??
Response from My Pet SensitivityFeb 5, 2024
Hi, I'm sorry to hear about the issue you're facing with accessing your results. Please get in touch with our support team so we can address this issue and get the results resent. If you have any more concerns or if there's anything else we can assist you with, please let us know. Kind regards, Customer Support Team
Claire
I thought I'd give this test a go for my dog who has itchy ears and regular ear infections, and sensitive paws. This method is not able to test for allergies which is stated on the website, but gave me a basis to work from, as to what might be affecting my dog. I presume the report template is used for humans too, as references to alcohol, caffeine and nicotine on pages 18 and 23 made me laugh !!
Response from My Pet SensitivityFeb 5, 2024
Hi, We appreciate your feedback and understanding regarding the limitations of the test for sensitivities. It's great that it provided you with a basis to understand potential sensitivities for your dog. If there's anything else you'd like to share or if there's anything else we can assist you with, feel free to let us know. Kind regards, Customer Support Team
Rosemary A.
Once they received the sample, the results came pretty fast. I was pleased with a details of my pets sensitivity results. I had an issue with it taking a long time to get to the lab, but that is not Pet Sensitivities fault. The mail carrier took almost a month, I highly recommend tracking. I contacted Pet Sensitivity and they emailed me back immediately and kept in contact the whole time, to reassure me, they would keep an eye out for it and the process
Response from My Pet SensitivityFeb 5, 2024
Hi, We appreciate your understanding and patience regarding the mail carrier delay. It's great to hear that once the sample reached us, the results came in quickly. We're pleased that you found the details of your pet's sensitivity results helpful. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. Kind regards, Customer Support Team
Mr STEVEN W.
Fantastic customer service, Lois was so helpful 🙏🏻 Test results were most helpful.
Response from My Pet SensitivityFeb 5, 2024
Hi, Thanks for your kind words! We're glad to hear that Lois provided fantastic customer service and that the test results were helpful for you. If you have any more feedback or if there's anything else we can assist you with, don't hesitate to reach out. Kind regards, Customer Support Team
Helena M.
Great customer service! Very helpful information to know!
Response from My Pet SensitivityFeb 2, 2024
Hi, Thanks for your positive feedback! We're glad to hear that you experienced great customer service and found the information helpful. If you have any more questions or if there's anything else we can assist you with, please feel free to let us know. Kind regards, Customer Support Team
Sandra
Simple to do, got email to say they had got my sample and within 24hrs I had an email with my dogs results. Quick easy and simple to do. I paid for the higher priced allergy test as my dog had few medical issues.I found out a lot of the foods I was giving my dog she had a high reaction to….pleased I did it.
Response from My Pet SensitivityFeb 2, 2024
Hi, Thanks for your detailed feedback! We're thrilled to hear that the process was simple and that you received your dog's results quickly. It's great that the test provided valuable insights, especially considering your dog's medical issues. If you have any more questions or if there's anything else we can assist you with, please feel free to let us know. Kind regards, Customer Support Team
Mrs A H.
Efficient and fast service.
Response from My Pet SensitivityFeb 2, 2024
Hi, Thanks for your positive feedback! We're pleased to hear that you found our service efficient and fast. If you have any more questions or if there's anything else we can assist you with, please feel free to let us know. Kind regards, Customer Support Team
