My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityFeb 23, 2024

Hi, Thank you for sharing your experience with us! We're thrilled to hear that you found our service to be efficient and quick, from purchasing the tests to receiving the full reports. It's wonderful to know that you were able to swiftly identify products and foods that may be causing issues for your Cockapoos and that you're now able to take steps to keep them healthy and happy. We appreciate your recommendation and are here to support you and your furry friends every step of the way. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us! Kind Regards, Customer Support Team

Response from My Pet SensitivityFeb 23, 2024

Hi, Thank you for your kind words! We're thrilled to hear that you were impressed with our service and found the information provided to be informative and easy to understand. Providing world-class customer service is something we strive for, so it's wonderful to know that we met your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help, and thank you for choosing us! Kind Regards, Customer Support Team

Response from My Pet SensitivityFeb 23, 2024

Hi, Thank you for sharing your experience with us! While we're sorry to hear that you weren't able to test our product this time around, we're glad to hear that our customer service representative was helpful, informative, and quick in processing your refund request. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for considering us, and we wish you and your pet all the best! Kind Regards, Customer Support Team

Response from My Pet SensitivityFeb 23, 2024

Hi, Thank you so much for sharing your experience! It's heart-warming to hear that the results of the sensitivity testing have provided valuable insights into Bonita's sensitivities. We're glad that the report explained everything clearly and that you now have a better understanding of how to support Bonita. It's never too late to make positive changes, and we're glad you decided to take this step to help her feel better. If you have any further questions or need assistance, please don't hesitate to reach out. Kind Regards, Customer Support Team

Response from My Pet SensitivityFeb 23, 2024

Hi, Thanks for sharing your review! We're thrilled that you experienced a quick turnaround time and received your results in less than 2 weeks of mailing the sample. It's great to know that the results were thorough and provided valuable insights into your dog's sensitivities. If you have any further questions, please don't hesitate to reach out. We're here to support you and your furry friend every step of the way. Thank you for choosing us! Kind Regards, Customer Support Team

Response from My Pet SensitivityFeb 22, 2024

Hi, That's fantastic to hear! We're glad that you found the process of sending the sample easy and that you received your results within the expected timeframe. Providing a smooth and efficient experience for our customers is one of our top priorities. If you have any more samples to send or if you have any further questions, please feel free to reach out. We're here to help, and we appreciate your feedback! Kind Regards, Customer Support Team

Response from My Pet SensitivityFeb 22, 2024

Hi, Just a heads up: we don't send out physical test kits. After placing your order, you'll get an email with your unique code. All you have to do is complete our online form, which helps our lab team process your results swiftly upon arrival. Following that, you'll receive another email with instructions and the address for sending your sample. Questions? Feel free to ask. We're here to simplify things for you! Kind Regards, Customer Support Team

Response from My Pet SensitivityFeb 22, 2024

Hi, Thanks so much for sharing your review! I'm thrilled to hear that you found the sensitivity testing for your dog to be really great and informative! It's invaluable to discover such crucial information about your pet's health and well-being. Thank you for sharing your positive experience, and we truly appreciate your recommendation. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Kind Regards, Customer Support Team