My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityFeb 27, 2024

Hi, Thanks for getting in touch, We're glad to hear that you found the information provided by our service valuable. However, we apologize for any delay in receiving your results. We understand the importance of timely delivery and are committed to improving our processes to ensure that our customers receive their results as quickly as possible. If you have any further concerns or need assistance, please don't hesitate to reach out. We're here to help! Kind regards, Customer Support Team

Response from My Pet SensitivityFeb 27, 2024

Hi, That's great to hear! We're glad you found our service to be efficient and thorough. Conducting an elimination test based on the results is a proactive approach, and we hope it provides you with valuable insights into your sensitivities. If you have any questions or need further assistance during the elimination process, please don't hesitate to reach out. We're here to support you every step of the way, and we've got our fingers crossed for successful results! Kind regards, Customer Support Team

Response from My Pet SensitivityFeb 27, 2024

Hi, Thanks for sharing your review! We're thrilled to hear that you found the process of testing for your pet's sensitivities smooth and easy! Identifying and eliminating trigger foods from your pet's diet can make a significant difference in their health and well-being, and we're glad to hear that you're actively working on this. If you have any questions or need assistance as you continue to adjust your pet's diet, please don't hesitate to reach out. We're here to support you and your pet every step of the way! Kind regards, Customer Support Team

Response from My Pet SensitivityFeb 27, 2024

Hi, I'm sorry to hear that you didn't find our service helpful and that you feel it was a waste of money. We aim to provide valuable insights into sensitivities that may be affecting your dog's health, and we regret if we fell short of meeting your expectations. If you have any specific concerns about your results or if there's anything we can do to assist you further, please don't hesitate to reach out to our customer support team. Your satisfaction is important to us, and we're here to help address any issues or questions you may have. Kind regards, Customer Support Team

Response from My Pet SensitivityFeb 27, 2024

Hi, Thank you for sharing your experience with us! We're delighted to hear that our test results helped identify the triggers for your Husky's skin issues and enabled you to make necessary dietary changes. It's wonderful to know that she's now much more comfortable and that you were able to find a suitable food option for her needs. Your dedication to your pet's well-being is commendable, and we're grateful to have played a part in improving her quality of life. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to support you and your Husky every step of the way! Kind regards, Customer Support Team

Response from My Pet SensitivityFeb 27, 2024

Hi, Thanks for sharing your review! We're thrilled to hear that you found our service efficient and our results easy to interpret! Providing quick and clear results is something we strive for, and we're glad that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help and support you every step of the way! Kind regards, Customer Support Team

Response from My Pet SensitivityFeb 27, 2024

Hi, I'm sorry to hear about your experience with our service. We apologize for any inconvenience caused by the delay in receiving your results and any confusion regarding the information provided. Regarding the known food sensitivities not appearing in the report, it may be that it's an allergy rather than a sensitivity. Sadly, our test cannot pick this up. As for the completeness of the list of tested items, while we only show items that appear as sensitivities in the report, you can review the full list of tested items on our website for transparency. If you'd like further clarification on your results or have any other questions, please don't hesitate to reach out to our customer support team. Kind regards, Customer Support Team

Response from My Pet SensitivityFeb 27, 2024

Hi, Thanks for sharing your review! We're delighted to hear that you found our service helpful and informative! Providing valuable information to assist you is our top priority, and we're thrilled that you had a positive experience with our customer support team as well. Thank you for your kind words and for considering using our service again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help you every step of the way! Kind regards, Customer Support Team