My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityApr 12, 2024

Hi, It's fantastic to hear that you had a positive experience with the customer service and that the test results were detailed and helpful. Addressing your dog's allergies can significantly improve their quality of life, and having this information will certainly guide you in the right direction. If you have any further questions or need assistance implementing the recommendations from the report, don't hesitate to reach out to the team for support. Kind regards, Customer Care Team

Response from My Pet SensitivityApr 12, 2024

Hi, Thank you so much for sharing your review. I have looked into this, and I can see we did issue the results on the 5th of this month. I have just re sent them, they will be emailed in PDF format to the address you registered your test under. If you don't receive them, please reach out to our customer care team directly. Kind regards, Customer Care Team

Response from My Pet SensitivityApr 12, 2024

Hi, We do provide a list of item we test for on our website, but we appreciate your feedback in regards to providing a comprehensive list of tested sensitivities along with the results. If you have any further feedback or questions for the testing service, please do let us know Kind regards, Customer Care Team

Response from My Pet SensitivityApr 12, 2024

Hi, It's fantastic to hear that the testing from My Pet Sensitivity helped you identify the triggers for your dog's discomfort and improve his overall well-being. Being able to pinpoint dietary sensitivities and environmental allergies can make a significant difference in a pet's quality of life. It sounds like your dog is much happier and healthier now thanks to your proactive approach. If you have any other pets or further questions about managing sensitivities, feel free to reach out! Kind regards, Customer Care Team

Response from My Pet SensitivityApr 12, 2024

Hi, It's good to know that once your sample reached the lab, the turnaround time for receiving your results was quick. This efficiency can certainly be appreciated when waiting for important information. If you have any other feedback or questions about the process, feel free to ask Kind regards, Customer Care Team

Response from My Pet SensitivityApr 12, 2024

Hi, It sounds like you had a positive experience overall with My Pet Sensitivity. It's great to hear that their customer service was prompt and helpful in addressing your questions and concerns. The quicker-than-expected turnaround time for receiving Doug's results must have been a pleasant surprise! The comprehensive report and clear instructions for an elimination diet should provide you with valuable insights for managing Doug's sensitivities and improving his health. If you have any more questions or need further assistance, feel free to reach out! Kind regards, Customer Care Team

Response from My Pet SensitivityApr 12, 2024

Hi, It's great to hear that you found the report interesting and informative! While the initial shipping time might have been a bit longer than expected, it's reassuring that the lab promptly processed your sample and delivered the results within the specified timeframe. If you have any further questions or if there's anything else you'd like to know, feel free to ask! Kind regards, Customer Care Team

Response from My Pet SensitivityApr 11, 2024

Hi, I'm truly sorry for your loss. It must have been difficult to wait for the results, especially during such a challenging time. If you do decide to use the test again in the future, if you need any assistance or support during the process don't hesitate to reach out and our team will be more than happy to help you Kind regards, Customer Care Team