My Pet SensitivityPet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
My Pet Sensitivity (mypetsensitivity.com) has 2,950 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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JA
Such a great tool in pet wellness!!
Response from My Pet SensitivityAug 7, 2024
Hi, Thank you for your positive feedback! We're thrilled to hear that you found our test to be a valuable tool in maintaining your pet's wellness. If you have any further questions or need additional support, don't hesitate to reach out. Your pet's health is our priority! Kind regards, Customer Care Team
Joy H.
Quick results!
Response from My Pet SensitivityAug 7, 2024
Hi, Thank you for your feedback! We're glad to hear you were pleased with the quick turnaround time for the results. If you have any questions or need further assistance, feel free to reach out. We appreciate your support! Kind regards, Customer Care Team
Alli W.
The price and process are good- I paid $50 and sent my dogs hair sample off. A little over a week later I got my results back. The report was somewhat helpful. I would have appreciated more details regarding the specific items that were tested. For my dog specifically, she is highly sensitive to Beef fat apparently. But had no other beef came back as a sensitivity. So my question is what exactly about the beef fat was reactive? Why would beef not also come with a result? Another thing tested is “fish meal” and that also came back as highly reactive. I assume this is a bunch of different kinds of fish. But once again, no other fish items came back with a result. No further information about the exact items is provided causing a lot of guess work on the clients end. I would appreciate a smaller list of detailed items and ingredients verses a vague report that leaves a lot of gaps and questions.
Response from My Pet SensitivityAug 7, 2024
Hi, Thank you for your feedback. We appreciate your detailed comments and understand your concerns about the specificity of the results. We strive to provide comprehensive and accurate reports, and your input helps us improve. The sensitivity to specific items, such as beef fat but not other beef products, can sometimes be due to the way certain proteins or fats interact with your dog's system. Similarly, "fish meal" may include a mix of various fish proteins, which could explain the reactivity noted. We apologize for any confusion this may have caused and for the gaps in the report. We are continually working to refine our testing processes and provide more detailed results. Your suggestion for a more specific list is valuable and will be considered in our ongoing improvements. If you have further questions or need additional clarification, please don’t hesitate to reach out to our customer service team. We are here to help and ensure you have the information you need to care for your pet effectively. Thank you for choosing our service. Kind regards, Customer Care Team
Paula K.
The process of mailing and your receipt of the sample took longer than I expected. The actual testing and reporting back was timely. Overall it was a good experience.
Response from My Pet SensitivityAug 7, 2024
Hi, I'm glad to hear that the testing and reporting process was timely and that you had a good overall experience. If there's anything else you need or further feedback you'd like to share, please let me know! Kind regards, Customer Care Team
Happy
I know what my cat is allergic to now and can look for food for him accordingly.
Response from My Pet SensitivityAug 6, 2024
Hi, I’m glad to hear that the test helped you identify your cat’s allergies and find suitable food options. If you need any more assistance or have further questions as you look for the right food, feel free to reach out. We’re here to help! Kind regards, Customer Care Team
Destiny P.
It was very easy process to understand and I really appreciated all the helpful tips and guides. I feel like I can understand my cat a bit better now. :)
Response from My Pet SensitivityAug 6, 2024
Hi, Thank you for your kind words! We’re thrilled to hear that you found the process easy to understand and that the tips and guides were helpful. It’s great to know that you feel more informed about your cat’s needs. If you have any more questions or need further assistance, feel free to reach out. We’re here to support you! 😊 Kind regards, Customer Care Team
Stacey
Great test. Provided helpful information I needed to take proper care of my kitten! I wish they would call to go over the findings but great test overall.
Response from My Pet SensitivityAug 6, 2024
Hi, Thank you for your feedback! We’re glad to hear that the test provided helpful information for taking care of your kitten. We appreciate your suggestion about a follow-up call and will consider it as we continue to improve our services. If you have any further questions or need additional support, please don’t hesitate to reach out. We’re here to help! Kind regards, Customer Care Team
MATTHEW B.
It was easy & straight forward. The findings were very disturbing but still gave me a little comfort and a path forward
Response from My Pet SensitivityAug 6, 2024
Hi, Thank you for sharing your experience. We’re sorry to hear that the findings were disturbing, but we’re glad to know that the test provided some clarity and a path forward. If you have any questions or need further support as you navigate these findings, please don’t hesitate to reach out. We’re here to help. Kind regards Customer Care Team
