My Pet SensitivityReviews of mypetsensitivity.com

Response from My Pet SensitivityAug 20, 2024

Hi, Thank you for your feedback. I’m sorry to hear about the discrepancies you’ve encountered with the test results. Our tests are designed to provide insights into sensitivities rather than definitive allergies, which might explain some differences in the results you’re seeing. We understand how important accurate information is for managing your foster's diet and well-being. If you’re finding that the results are not aligning with your observations, I’d be happy to assist you further or review the case in more detail. Please reach out to our support team if you need any additional assistance or clarification. Kind regards, Customer Care Team

Response from My Pet SensitivityAug 20, 2024

Hi, I apologize for any confusion regarding our testing services. It’s important to clarify that our tests are designed to identify food sensitivities, not allergies, which is why they may not align with traditional allergy tests performed through blood samples. We appreciate your feedback and will review our communication to ensure it’s clear and transparent. If you have any further questions or need assistance with your results, please feel free to contact us. Thank you for bringing this to our attention. Kind regards, Customer Care Team

Response from My Pet SensitivityAug 20, 2024

Hi, Thank you for your kind words! We’re delighted to hear that you found the information informative and that our staff was responsive to your emails. It’s great to know that the results are helping you care for your pet more effectively. If you have any more questions or need further assistance, please don’t hesitate to reach out. Kind regards, Customer Care Team

Response from My Pet SensitivityAug 20, 2024

Hi, I’m sorry to hear that your experience didn’t meet your expectations. We strive to provide accurate and helpful results, and it’s concerning to learn that you found the service lacking. Please contact us directly with more details about your experience. We’d like to understand what went wrong and see how we can make things right for you. Thank you for bringing this to our attention. Kind regards, Customer Care Team

Response from My Pet SensitivityAug 20, 2024

Hi, Thank you for your review! We’re pleased to hear that you received your test results quickly and found the reports thorough, detailed, and honest. If you have any further questions or need additional support, please feel free to reach out. We're here to help! Kind regards, Customer Care Team

Response from My Pet SensitivityAug 20, 2024

Hi, Thank you for your feedback! We’re glad to hear that the submission process was quick and easy and that you received your results as promised. It's great to know that the test identified Luna’s grain and fish oil sensitivities and that you're now working on adjusting her diet. We hope these changes lead to improvements for her. If you have any more questions or need further assistance, please don’t hesitate to reach out. Kind regards, Customer Care Team

Response from My Pet SensitivityAug 20, 2024

Hi, Thank you for your fantastic feedback! We’re thrilled to hear about the quick turnaround and that the results have been useful in identifying sensitivities for your pup. It’s wonderful to know that your vet highly recommends our service and that you’re seeing potential improvements. We appreciate your recommendation to friends and family as well. If you have any more questions or need further assistance, please feel free to reach out. Kind regards, Customer Care Team

Response from My Pet SensitivityAug 20, 2024

Hi, Thank you for sharing your experience! We’re delighted to hear that the test made such a positive difference for your pup and that you noticed a significant improvement in her behaviour. We appreciate your enthusiastic recommendation and are thrilled that our service has been so beneficial. If you have any more questions or need further assistance, please don’t hesitate to reach out. Kind regards, Customer Care Team