MypetsReviews of mypets.gift

I have been waiting 1.5 months for my pendant. Always get the same response if i ask customer service for help. your package is on the way i hope you wait for it.... I spend almost 100 bucks and its gone.... pay and get nothing all scam

Engraving is very light in color. Hard to distinguish picture. Very disappointed. Wish I could return to have it done like it shows in ads.

I am shocked that there are many one star reviews. I cannot imagine what these shoppers were expecting. I sent in a difficult picture of my wife riding her beautiful pinto colored horse, knowing that I was asking a lot of the company. But the pendant is beautiful and everyone has complimented me when she wears it. I would do business with this company again in a minute!

Horrible customer service. No way to change the shipping address. No resolution.

Stole 50 bucks from me! Pay for it and get nothing. Complained and they sent me two bad links saying that someone named "Judy" will address my issue. Scam big time. Lost my service dog and wanted something special. What a heart breaker. They prey on people's emotions.

WHAT A RIP OFF!! The item is tiny and not worth its value. When you complain to them, they will try to work with you for a bigger replacement for $18. So I did, paid the $18, and received the same damn tiny thing.

DO NOT ORDER FROM THEM!! I placed my order of my dog that we had for 10 years that recently passed away on Nov. 26th, thinking i would get it in time for my wife on Christmas. Well, it didnt happen. I was ok with that b/c i knew it was coming from China. Finally, 3 days ago i recieved a box in the mail. I have my wife open it, and it is a COMPLETELY different dog!!! I ask for a refund, b/c on their website, it states “Guranteed customer satisfaction or your money back”! I tell them i need a refund, and they tell me they can only give me a 30% refund!!! OR, i can pay another shipping cost for them to recreate it!!! Why should i have to pay for anything at all if I did not even get the product i purchased!! Does anyone know of anything i can do to get my money back? I paid $90 for a product i did not recieve. This company is horrible!!

I really wish I’d done some research on this company before ordering. Ordered and paid for a keychain with a picture of my son and his dog that passed away a year ago. This was to be a Christmas gift for my son. I spent $43, and ordered on 12/7. Today is 1/11th and I have yet to receive my purchase. Anytime I try to reach out to them and enter my order number, I get a message, order not found. So disappointing.