MypetsReviews of mypets.gift

We lost our GSD they etched her image on onto a pendant ,it was perfect only down fall was the postage time

I've orderd 3 neklaces with our dogs picture. It was really good. My daughters loved it. Received it after +/- 3 weeks

I don't understand all of the negative comments. I ordered the watch and the full color necklace. They both are absolutely perfect. Exactly what I expected and maybe even a little better. It was about a 4 weeks wait, but it was a custom order, from China, for crying out loud! I agree with the other person on here, people are spoiled now a days and expect everything right a way and have very little respect for anyone anymore. Do your research and send good quality photos. And no, I'm not a robot or got paid anything to write this. My honest opinion of my order. I'm sure every experience is different, but this one was great. Who knows, maybe I was just one of the lucky ones. I would buy from here again. I will try something different next time, just to test the experience again.

I would have given 5 stars if I had known that the product came from China. I just figured that it was from the United States or another country nearby. Because of it coming from China, it took much longer to receive than I anticipated. But not big deal, because when it arrived three weeks later, it was perfect. I had the picture my mother-in-law's dog engraved on the necklace because her dog had passed away very recently. When she got the necklace she cried because it looked exactly like her dog, Ellie. They did a great job on it. So, I have no complaints other than the fact that it wasn't clear upon purchase that the product was from China and would take a bit longer to receive.

Ok, enough of the 1 star review nonsense. People are so spoiled these days. They set their expectations too high or don’t do something right when they are ordering a custom product. Maybe it’s because Amazon has taken Customer service to a new level. My order took about 3 weeks to arrive, which was to be expected as it shipped from China or somewhere. They provided tracking upon request and were pretty responsive. After reading the reviews after I ordered, I went ahead and wrote it off as a loss. Figured the necklaces would look like crap and nothing like the pictures because of what everyone was saying, but it was exactly the opposite! They look EXACTLY like my girlfriend’s dogs and she is going to love it. Literally could not ask for any better. I got exactly what I ordered. I am going to guess the people that were disappointed submitted crappy photos, and although I admit the company should offer a proof of concept or better communication when it comes to what the customer expects and the photo quality provided by the customer, I don’t care. I submitted a high quality photo and they did a good job. I’m sure they’re cheap to make and only cost $40 each, but most companies would probably charge you even more and prey on you. Dog lovers are vulnerable and I bet this company could charge $100+ and get the same volume. I recommend as long as you are in no rush to receive them. Don’t listen to the spoiled people’s 1 star reviews. I am a legitimate customer and I make over $300K/year and I am happy with my purchase.

It took about 4 weeks to get to our house but the result is absolutely amazing. It really looks exactly like my daughters dog. So even when taking the shipment time into account I would not hesitate at all to order something again in the future. I would love to add a picture for you all to see but that is not possible.

Other than the etching not being as dark as I would have liked it to be. It came in a reasonable amount of time conciderably it came from China, and it is adorable. It will seem at first that the pendant won't fit. This is so if it falls off you won't lose the charm. You have to push it though the loop. Seems like a safety precaution, I lose everything and I like that they did that actually.

In spite of what some people are saying in other comments, we had a very good experience with this company. It did take 5 weeks for the item to be made and shipped from China to Australia, but it turned out simply perfect! My sister got her silver photo pendant and she said, “It’s the most beautiful, beautiful, beautiful gift I have ever received! It’s more than just a pretty necklace, it’s a treasure!” I communicated with this company through both email and Facebook Messenger and I received replies to both, though some communications took longer to get the reply than others and it was clear that English was not their first language. I only gave it 4 stars instead of 5 because my sister had a problem fitting the chain that was provided through the bail on the pendant and she ultimately had to use a different chain. The custom pendant of her pet, however, was stunning, well crafted, and my sister was very emotionally moved at just how much it looked like her beloved dog.