MypetsReviews of mypets.gift

I did not recieved what i ordered and they claim that it is not their responsebility

Ordered this as a Christmas present for my mum mid November. It didn't arrive in time for Christmas but came a few days after so made a great birthday present instead. The necklace is beautiful. The engraving is lovely and certainly wont rub off as others have said. You can feel how deep the engraving is. I paid the extra for sterling silver and couldn't be happier with it. The likeness to my mum's beloved dog is incredible. I really couldn't be any happier with this order.

I am shocked with all the negative reviews!! I absolutely loved my necklace!! It looks just like my dog. A truly beautiful piece of work! I get so many compliments on it. It has become my favorite piece of jewelry! Thank you Mypets!!

DO NOT TRUST!!!! There is no way of getting in touch with a living person. Customer service will only respond with automated responses from a bot. Order a pendant on 12/11/2019. Supposedly shipped 10 days later. Website stopped updating on 12/31/2019. Am currently working with my bank to dispute charge. DO NOT TRUST THIS COMPANY!!!!! They will take your money and run.

This is THE WORST company I have EVER dealt with. My item shipped 1 month ago and there is still no tracking information to be found. I have been asking for updates and I keep being told to be patient. This was a Christmas gift.

I ordered 2 keychains for $80 on 12/5/19 as Christmas presents. My Pets promised delivery in 13 days. It’s now 1/6/20 and I have not yet received the order despite multiple contacts with the company. Do not order from My Pets. They are a scam. The tracking and customer service links don’t work and they have stopped responding to my emails. I filed a dispute with the credit card company but I will likely never get my money back.

Don't do it!! I ordered a pendant for my daughter, who had to have her beloved dog put to sleep. Several attempts to contact them via email have been a waste of time. The canned message is to be patient. The automated customer service messenger was useless. It has been over a month with only outdated information in Chinese on the tracking site. Had I known this was made in China, I would not have ordered it. Steer clear!

Extremely disappointed! Poor quality. The quality is extremely exaggerated in their ads.