Eric L.
ordered two paintings and the paint was…
ordered two paintings and the paint was hard in both. Their response was they are acrylic water based so just add water. The paint was beyond adding water. will never buy from them again.
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My Paint by Numbers (mypaintbynumbers.com) has 286 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Eric L.
ordered two paintings and the paint was hard in both. Their response was they are acrylic water based so just add water. The paint was beyond adding water. will never buy from them again.
Karen V.
I bought 3 paintings on November 26th 2021 and they send me an order confirmation but never received the tracking number. Later I wrote them and the response was that due to the COVID-19 problem they have shipping problems so they have to called my order. I still don't received my money back, I been writing a lot of emails with no response. A total fraud!! 😭😭
Barbara S.
This is an unscrupulous company. I placed an order in December for paintings at $39.95 each I was told I would get one free. When they arrived the package was damaged I went on line they are now charging 14.95 for the same art. I asked to return them and have never received a response. I WILL NVER PURCHASE ANTYTHING FROM THEM OR REFER ANYONE TO THEM BAD BUSINESS. NEVER EVER AGAIN.
Consumer
Terrible customer service. I ordered 2 custom paintings on November 29, 2021 and they have not yet arrived- 6 weeks after ordering them. No one answers their phone. Sent an email to them and they simply resent the shipping tracker. DO NOT buy from them. All orders orginate from China so if you are looking to shop local, be careful.
Trisha C.
Absolute trash company the picture they sent me looks nothing like the one I sent to them. I've asked numerous times for a refund or at least a replacement for the item that I ordered. I just get ignored over and over and over again would never recommend this company to anyone! Buying products from this company is the equivalent to throwing your money in the trash.
A.
Extremely poor quality, broken articles, worst customer service ever. Feels like scam.
Mattina A.
I ordered back in October and have yet to get my package. Money withdrawn from my bank account and can't get any reply through my correspondence with them. Tracking shows that it went everywhere across Greece except my neighborhood. I just want my refund so I can be done with them.
Åshild
I ordered a package before Corona but it never appeared. I’ve contacted them MULTIPLE times through both E-mail and messenger, and even though they responded on messenger they haven’t done anything.