My Paint by NumbersReviews of mypaintbynumbers.com

Do Not order from this company. Took 6 months to get 2 canvases I did NOT ORDER. and paint that didn’t go with the dog painting canvases THAT I DID NOT ORDER. 6 months to mail one state away. SCAM

Do not order from this company. They are a scam. I placed an order and after months of not receiving the items asked for a refund. They told me when I receive the items I can send them back and get a refund. Months later the tracking showed the items were sent back to China and never delivered to me. My paint by numbers now refuses to respond to my emails. DO NOT ORDER FROM THEM.

I bought 3 paint by numbers at the beginning of May. After waiting for over 3 months, I contacted Mypaintbynumbers.com and though they responded back to my many emails in a timely manner, I am still waiting with no resolution. It has now been over 5 months. The orders come from China and when I requested a refund I was told they were unable to refund my money because the order had shipped. When I pressed further I was told the paintings were sitting at the distribution center waiting to be shipped...? I thought I had done my research because I read the reviews on their website and it received many 5-star reviews. now I am thinking they are being selective about what reviews are actually published and I am not sure I would trust it (we will see if this review shows up on their website as I wrote it there, also). I have since bought paint by numbers through a different source and not only did I receive my packages, it came with paint brushes included and a simple frame for the same price. My advice would be to do your research and find another source for your paint by numbers. Super huge hassle.

My order came after 5 month,(Beautiful Buddha and Feet in the Sea,) no painting guied , no pitcher and the canvis isn't of good quality .I tried to return them but got no where. If anyone has a guide for them please let me know. BTW/ Masterpiece by Numbers are fantastic!

Worse experience EVER🤬🤬🤬 I made a purchase beginning of May, they took my mo ey with no problem. BUT now its going into October and no product. I wrote 2 e-mails, before I got a e-mail back that simply said your status has been changed to shipped. Here's your tracking number. That was August, and tracking company says no update in over 30 days. Again now going into October, and 5 un answered e-mails down. Oh wait the generated BS, we value you as a customer, blah blah blah. Do to covid 19 there has been a high volume of e-mails. We will get back to you as soon as possible. Again we are now going into October. They need to change their mission statement, cause they don't care about the customer at all. Have no issue taking your money, but thats were it stops.

I am extremely disappointed in the customer service. Painting ordered on August 10th. Money taken out of my account within a day. Order confirmation received but NO confirmation that order has been processed and shipped. Only automated replies when I sent mails and NO action. Now, online order history deleted from their site. They just give me the easy Covid excuse and so far refuse to reimburse me !

I should have read the reviews before ordering. Heed the warnings,folks.

I had a similar experience like several of the ones I've just read here, only my order took five and a half months. I ordered March 25th and received it September 11th, which was my birthday. That part was special. I was elated after having waited so long and given up on it twice and started a dispute with PayPal that I didn't go through with for different reasons and asked the company for a refund. I am very happy with my order and I have done business with this company more than once before with very different results. My conclusion is that COVID-19 has our world turned upside down and it's hurting almost every business in existence. That part is a shame. I have also concluded that I don't want to order anything else that has to come that far. There should be a disclosure somewhere on the order page telling us we're dealing with China. I don't want to do that again. Maybe most of these kits are manufactured in China? I don't know. I just know I got 8 kits in this order and I'll be busy for a while now. I'm going to do my best to find out where they're coming from before I order any more.