Organic Apps IncReviews of myorganicapps.com

Ich habe das Abonnement am 25.06.2026 abgeschlossen und noch am selben Tag per E-Mail widerrufen. Der Widerruf erfolgte somit eindeutig innerhalb der gesetzlichen Widerrufsfrist. Trotzdem wurde mir nicht die vollständige Rückerstattung des gezahlten Betrages von 16,99 € angeboten. Stattdessen erhielt ich heute die Mitteilung, dass mein Abonnement zwar gekündigt wurde, man mir jedoch lediglich eine Teilrückerstattung von 9 USD gewähren wolle. Aus meiner Sicht ist dies kein kundenfreundlicher Umgang mit einem fristgerecht erklärten Widerruf. Zudem wurde nicht zwischen einer Kündigung und einem Widerruf unterschieden, obwohl dies rechtlich unterschiedliche Sachverhalte sind. Ich bin sehr enttäuscht über die Abwicklung und kann den Service aufgrund meiner Erfahrung derzeit nicht empfehlen. Ich hoffe, dass das Unternehmen den Vorgang noch korrigiert und die vollständige Rückerstattung veranlasst.

Mon premier avis sur l’application a été négatif dans la mesure où je trouvais que leur système d’abonnement n’était pas clair, induisant dans mon cas une incompréhension sur des prélèvements survenus. Par contre le service clientèle est réactif et bienveillant réellement à la recherche de solution. J’ai reçu un remboursement intégral des prélèvements que j’avais estimé trop perçu, rien à dire c’est pro.

AVOID SCAM Only aware of fraudulent charges when contacted by my bank. No history of subscriptions or any correspondence!!!

UPDATE. After my original review, the company contacted me and offered to refund the months during which the subscription was not actually used. To be fair, I can agree that the first couple of months after the purchase may have been partly our responsibility. The subscription renewed automatically, and at some point we missed that, which is understandable. However, after we noticed the second charge, we checked all subscriptions in the App Store and found no active subscription there. We then deleted the app and stopped using it completely. Fortunately, this is a large company and, like most modern apps, they can see usage statistics. They were able to verify when the app stopped being opened and used. Based on that, the company refunded the months during which the app was not used, and I appreciate that they were willing to resolve the situation fairly. That said, I still believe the business model is designed in a way that not everyone will notice the ongoing charges, contact support, or ask for a refund. Some people may lose only a small amount and decide it is not worth investigating. In our case, the subscription continued for a long time, so the total amount became significant. I would still encourage the company to make subscriptions more transparent and, ideally, ensure that they are clearly visible and manageable through Google Play and the App Store. That would help prevent similar situations and make the experience much better for users. In any case, I appreciate that the company ultimately reviewed the case and refunded the unused subscription period. For their skillful customer handling, I'm upgrading my rating from one star to three. FIRST REVIEW Be careful. They came up with a system where your active subscription does not appear in either the App Store or Google Play. So if you think you have deleted everything and checked all your subscriptions, think again. The charges can keep coming. We only noticed it a year later when we realized the same amount was being charged over and over again. In the end, that little trick cost us €250. Of course, they will tell you that you agreed to it yourself and that everything is clearly explained on their website. Technically, that is true. The information is indeed on the website. You just happen to discover it only after you start investigating why money is still being taken from your account despite finding no active subscriptions anywhere. Brilliant work by the developers. Really impressive. As for me, I am now checking with legal professionals to find out whether this kind of practice complies with consumer protection laws.

Total scam- automatically goes to subscriptions you never signed up for I see I’m not the only one here fallen for the scam - only after posting this have I received a refund followed by an email to take down this review

Ads are saying the app/programme is free, but actually there is no free option not even for a trial.

AVOID - Company is a scammer be careful. I have purchased a 1 week trial and automatically was signed for 4 weeks subscription. My PayPal account was charged. A part of that exercises are boring more for sleeping not for a workout. AVOID I have contacted support team and they only offered me partial refund - Shame

scam, unclear autorenewal policy DURING the discounted trial acquisition, terrible refund process, half the trainings are not localized, If youre looking for a fitness app, take your business elsewhere, as of writing this review, no funds have been refunded after trying both email and built-in chat. A lot of false advertisement on instagram. edit: after pressing about cali laws (Business and Professions Code Sections 17600–17606) they refunded the full amount