Organic Apps IncReviews of myorganicapps.com

After 4 weeks, period that I'd purchased, I received a charge in my credit card. I contacted the customer support and in few minutes I had the refund. I'd seen many complaints about the same issue. Yes, it happens. I can't say the experience was the worst because fastly they solved it. But if I didn't realized about the charge, probably they'll keep charging monthly.. until I indentify it. So a 0 for financial/tech and a 10 for customer support.

I cannot see how this program will help me loose weight! It`s nice, but VERY slow!

Update: I received a very prompt assistance from the Organic Apps team. I have been advised that I am getting a full refund and that they have reviewed, located, and successfully cancelled my subscription. Really appreciate the swift turn around. Still waiting for the funds to get back to my account but this gesture is greatly appreciated. — I am being charged repeatedly for an app associated with this company, and I have no idea how this is still happening. It's frustrating that I only caught it today cause I had to do something in my account. I was charged $120+ today, $100+ last month, and another $30+ charge before that - with zero explanation or notice. I can't even identify which company or app this is tied to, as there's no record of it anywhere in my inbox. The only thing I can recall is trialling an app a while back, and at the time, the cancellation process was made deliberately difficult to find. I genuinely believed I had successfully cancelled. To be charged multiple times, months later, for something I thought I'd cancelled - with no confirmation emails, no receipts, and no way to trace who's billing me - is completely unacceptable. This feels like an intentional design to make cancellation confusing so charges can continue unnoticed. I am requesting a full refund for all charges. This experience has been disappointing and frustrating.

Mon premier avis sur l’application a été négatif dans la mesure où je trouvais que leur système d’abonnement n’était pas clair, induisant dans mon cas une incompréhension sur des prélèvements survenus. Par contre le service clientèle est réactif et bienveillant réellement à la recherche de solution. J’ai reçu un remboursement intégral des prélèvements que j’avais estimé trop perçu, rien à dire c’est pro.

UPDATE. After my original review, the company contacted me and offered to refund the months during which the subscription was not actually used. To be fair, I can agree that the first couple of months after the purchase may have been partly our responsibility. The subscription renewed automatically, and at some point we missed that, which is understandable. However, after we noticed the second charge, we checked all subscriptions in the App Store and found no active subscription there. We then deleted the app and stopped using it completely. Fortunately, this is a large company and, like most modern apps, they can see usage statistics. They were able to verify when the app stopped being opened and used. Based on that, the company refunded the months during which the app was not used, and I appreciate that they were willing to resolve the situation fairly. That said, I still believe the business model is designed in a way that not everyone will notice the ongoing charges, contact support, or ask for a refund. Some people may lose only a small amount and decide it is not worth investigating. In our case, the subscription continued for a long time, so the total amount became significant. I would still encourage the company to make subscriptions more transparent and, ideally, ensure that they are clearly visible and manageable through Google Play and the App Store. That would help prevent similar situations and make the experience much better for users. In any case, I appreciate that the company ultimately reviewed the case and refunded the unused subscription period. For their skillful customer handling, I'm upgrading my rating from one star to three. FIRST REVIEW Be careful. They came up with a system where your active subscription does not appear in either the App Store or Google Play. So if you think you have deleted everything and checked all your subscriptions, think again. The charges can keep coming. We only noticed it a year later when we realized the same amount was being charged over and over again. In the end, that little trick cost us €250. Of course, they will tell you that you agreed to it yourself and that everything is clearly explained on their website. Technically, that is true. The information is indeed on the website. You just happen to discover it only after you start investigating why money is still being taken from your account despite finding no active subscriptions anywhere. Brilliant work by the developers. Really impressive. As for me, I am now checking with legal professionals to find out whether this kind of practice complies with consumer protection laws.

there is no soundtrack in the lessons, what and how we do. You need to constantly take glasses and read small text on the screen, and this is very inconvenient. I wrote to the support service, but there is no answer yet

It’s okay never lost any weight or inches but the fasting app is cool. There are better apps cost less and does way more in regards to food and calories. Of this app did the food and water count then this app would be one of the best out there. I joined to see if the bed workouts would work and bottom line it didn’t do anything for me but… it seems to work for others.

The cost is expensive. I did like the workout I tried. but it was for only one day...