Ann C.
Money charged again for an app I don’t…
Money charged again for an app I don’t even use Once again, money has been charged from my account, even though I do not use this app and, to my knowledge, I do not have an active subscription. I would like to know why I am being charged and how I can contact someone directly to resolve this. I expect a full refund of the amount charged and written confirmation that there is no active subscription and that no further payments will be taken from my account. Please contact me and resolve this issue as soon as possible.
Response from Organic Apps IncOct 5, 2026
Hello, Ann! We understand how concerning an unexpected charge can be. Our support team has already been in touch with you to explain the details of your subscription and why the charge occurred. We’ve confirmed that your subscription is cancelled, processed a full refund of your latest payment, and there will be no further charges. If you have any remaining questions, please reply to our email - we’ll be happy to help. Kind regards, Organic Apps Team


