MyMallsReviews of mymalls.com

4.6523 reviews
Shipping & Logistics
14350 NW 56th Court, #107, Opa-Locka, Florida

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MyMalls

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About MyMalls

MyMalls gives you a personal address in the U.S. with express forwarding to your home or business in Canada, Latin America and the Caribbean.

MyMalls (mymalls.com) has 523 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: mymalls.com
Website: mymalls.com
Category: Shipping & Logistics
Location: Opa-Locka, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: November 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Jan 22, 2021

Frustrating

My first MyMalls shipment was a good one. I had one large package and I felt the shipping cost were reasonable. MyMalls may work well for some but for me the issue was with ordering more than 3 items. My second experience was not as good as the first. Understanding how to ship my items was very frustrating and confusing and although information sent by agents may have been correct, one agent I felt was sending too much information rather answering my questions - this was making my experience worse. I feel the website is set up so as to make MyMalls more money when consolidating packages - you have to pay attention and ask questions. I work in technology so I am usually pretty good but this experience was not good. My major issue was the 3 package maximum - Amazon sends packages by warehouse and my shipment was broken up into 4 shipments of like 7 small packages (this was no fault of mine which I could not change or know when placing an order). MyMalls will still only consolidate 3 packages per shipment costing me more money in international shipping. I will now have to search for another company that consolidates orders for my next Amazon order.

Response from MyMallsFeb 1, 2021

Dear Sir/Madam, Thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations regarding our consolidation services . We always aim to inform our members about all our services and what they entail, that is why there is a blog article about the repack and combine service indicating that it is possible to consolidate up to 3 packages. We can’t fix the past but you have my personal commitment to improve the way our staff serves every member. Would you be so kind to let us know how we could have served you in a more professional and consistent way? Please reach out to us at [email protected] and I hope you'll give us another chance so you can get the excellent service we're known for. Happy Shipping, Paola - Team MyMalls

About MyMalls

MyMalls gives you a personal address in the U.S. with express forwarding to your home or business in Canada, Latin America and the Caribbean.

MyMalls (mymalls.com) has 523 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: mymalls.com
Website: mymalls.com
Category: Shipping & Logistics
Location: Opa-Locka, Florida
Listed on Five Star Index: 2026

MyMalls reviews

523 approved reviews, newest moderated first

ACHO
Jan 22, 2021
Fast and easy: MyMalls
Heard about MyMalls, quickly signed up, was very easy. Got my address in Miami Florida and I was ready to start shopping. When you are new to the website, you can easy follow the steps and get your packages preregister, sent invoices and when you have more you can even combine them to save money. Best services ever, within no time I had my packages delivered to my home. Great work you guys and girls keep up the awesome work even in hard times that we are going through.
Response from MyMallsFeb 1, 2021
Dear Acho, Thank you so much for taking the time to leave us a review. We’re happy to hear that you think our shipping service is easy to use and fast. We look forward to shipping more packages for you in the future! Happy shipping, Paola - Team MyMalls
Me
Jan 22, 2021
Frustrating
My first MyMalls shipment was a good one. I had one large package and I felt the shipping cost were reasonable. MyMalls may work well for some but for me the issue was with ordering more than 3 items. My second experience was not as good as the first. Understanding how to ship my items was very frustrating and confusing and although information sent by agents may have been correct, one agent I felt was sending too much information rather answering my questions - this was making my experience worse. I feel the website is set up so as to make MyMalls more money when consolidating packages - you have to pay attention and ask questions. I work in technology so I am usually pretty good but this experience was not good. My major issue was the 3 package maximum - Amazon sends packages by warehouse and my shipment was broken up into 4 shipments of like 7 small packages (this was no fault of mine which I could not change or know when placing an order). MyMalls will still only consolidate 3 packages per shipment costing me more money in international shipping. I will now have to search for another company that consolidates orders for my next Amazon order.
Response from MyMallsFeb 1, 2021
Dear Sir/Madam, Thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations regarding our consolidation services . We always aim to inform our members about all our services and what they entail, that is why there is a blog article about the repack and combine service indicating that it is possible to consolidate up to 3 packages. We can’t fix the past but you have my personal commitment to improve the way our staff serves every member. Would you be so kind to let us know how we could have served you in a more professional and consistent way? Please reach out to us at [email protected] and I hope you'll give us another chance so you can get the excellent service we're known for. Happy Shipping, Paola - Team MyMalls
Customer
Jan 21, 2021
Ordered twice now and great service…
Ordered twice now and great service both times. Each shipment was consolidated and made way smaller and DHL delivered promptly in Cayman. Will use again.
Response from MyMallsFeb 1, 2021
Dear Sir/Madam, We are incredibly grateful that you took the time out to leave us a review. It’s great to hear that you are enjoying our Consolidation service and that the delivery of your packages meet your expectations. We're happy to hear that you will keep on using our shipping service and we look forward to shipping many more packages for you in the future! Happy Shipping, Paola - Team MyMalls
Rochelle M.
Jan 20, 2021
Happy Customer
I recently signed up for mymalls and can say that they are an excellent service. Their customer service is the best and they give updates on every step from as soon as the package arrives at their facility. The site is easy to use and very informative. Not only is it free but they use DHL to ship the items which arrive very quickly. My advice is to combine packages. I noticed that even if the item is small you will be charged just as much as a large package. I’ve saved a ton using their 3 free package consolation. I will be a customer as long as I’m receiving this great service.
Response from MyMallsFeb 1, 2021
Dear Rochelle, Thank you so much for taking the time to leave us a 5 star review - it's much appreciated! We’re glad to hear that you are enjoying our Consolidation service and Friendly customer service .Our MyMalls Team works hard on delivering the best customer experience and this type of review encourages us to work even harder. Customer satisfaction is our first priority. We look forward to shipping more packages for you in the future and we are glad to have you as a member. Happy Shipping, Paola -Team MyMalls
Happy-go-lucky
Jan 20, 2021
I initially signed up with MyMalls…
I initially signed up with MyMalls after a friend convinced me that I would not be disappointed with their service & I took her word. I have now ordered twice with MyMalls so I'm still a newbie. :) but, I have to say that I'm very pleased with the service. They are fast, reliable, and VERY helpful. Keep up the good work MyMalls team.
Response from MyMallsFeb 1, 2021
Dear Sir/Madam, Thank you so much for taking the time to leave us this amazing review, We appreciate your kind words. We are happy to hear that you are enjoying our service and that you think our service is “fast, Reliable and Helpful". Customer satisfaction is our first priority. We look forward to shipping many more packages for you in the future! Happy Shipping, Paola -Team MyMalls
Mona mariz L.
Jan 19, 2021
Staff are nice They always reply…
Staff are nice They always reply whatever I ask for..
Response from MyMallsFeb 1, 2021
Dear Mona, Thank you so much for taking the time to leave us a 5 star review. We are happy to hear that you are enjoying our friendly Customer service. We'll pass along these kind words to our Customer Service Team and we look forward to shipping many more packages for you in the future! Happy Shipping, Paola -TeamMyMalls
Ms. K.
Jan 19, 2021
Feedback
Quick response time to questions and delivery is always fast
Response from MyMallsFeb 1, 2021
Dear Kiara, Thanks for sharing your review with us and the community. We are glad to hear that you are enjoying our customer service response time and our fast delivery service. We look forward to shipping many more packages for you in the future! Happy Shipping, Paola- TeamMyMalls
Bella
Jan 19, 2021
I will give you 5 stars for fast…
I will give you 5 stars for fast shipping. On this shipment i made an order and in the package was probited items. My malls had to return the products back, but they told me that its not possible. The site should come to the warehouse to pick up and the site would not do that. So that's the only thing that was a little bit frustating.... the return prohibited items should be fixed. But thanks for the fast shipping on the rest of the items.
Response from MyMallsFeb 1, 2021
Dear Bella, Thank you for your review. We're glad that you're enjoying our fast and hassle free shipping service. We're sorry to hear that you weren't satisfied with the return of your prohibited items and we will take this into consideration for future purposes. We look forward to shipping more packages for you in the future! Happy Shipping, Paola - TeamMymalls

MyMallsReviews of mymalls.com

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About MyMalls

About these reviews

More in Shipping & Logistics, Florida

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MyMalls reviews

Fast and easy: MyMalls

Frustrating

Ordered twice now and great service…

Happy Customer

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Feedback

I will give you 5 stars for fast…