MyMallsReviews of mymalls.com

Amazing and fast service

My package from Shein US was delivered on July 11th to Suite 107 at MyMalls. Shein provided photograph proof of the package sitting outside of MyMalls. I reached out to MyMalls on July 16th to query my missing package on their website, NOONE responded to that message. I then carried my query over to Whatsapp as suggested by MyMalls on July 16th, I have had NO help in trying to figure out where my package is. I have provided MyMalls with the tracking no. and pdf invoice and have had no responses or updates concerning my missing package. They are reading my messages and not responding. This is VERY UNPROFESSIONAL and disrespectful to a loyal customer. It is now July 29th and I still have no understanding or updates as to what happened to my missing package.

Simple features such as confirming the items with detailed information, quick email correspondences indicating the arrival and processing of your packages, photos of your package being uploaded and extremely quick processing and shipping overall eases your anxiety and makes it more comfortable to shop online and import your items.

My experience with MyMalls has been a pleasant and positive one. As a customer it is important to know that your merchandises are in reliable hands. Thank you MyMalls for providing your customers with fast, reliable and responsive service.

Great Service

Quick and Fast service you can rely on!

I've been ordering almost everything for my business online for about 6 years. I've tried different couriers that could comply with my wants and needs. Meaning great service, fast delivery and affordable prices. Just when I thought I did find all of this in MyMalls, they surpassed my expectations with my last package in December 2024. In a matter of 3 days what seem impossible was made possible and right on time by MyMalls CEO and his employees. If there were more stars I would give this company 10! Reliable and they really make you as a costumer their priority. Costumer service 10/10!!

The staff was very helpful. I encountered some invoice issues but the staff worked deligently with me and the matter was resolved.