MyMallsReviews of mymalls.com

Response from MyMallsFeb 10, 2021

Dear Jordenlee, Thank you so much for your review. We ’re glad to hear that your experience with our shipping service was positive, and that you think our service is “quick” “easy to use” and "reliable". Member satisfaction is our priority and we are happy to see that you are having a great Customer service experience. We look forward to shipping more of your packages in the future! Happy Shipping, Paola- Team MyMalls

Response from MyMallsFeb 10, 2021

Dear Kelvin, We're incredibly grateful that you took the time out to leave us a 5-Star review. We are glad that you're enjoying our service. Thank you for your feedback regarding the number of packages to be combined, we appreciate it. We will take this into consideration for future purposes. We look forward to shipping many more packages for you in the future! Happy Shipping, Paola- Team MyMalls

Response from MyMallsFeb 1, 2021

Hi Nicole, We apologize that our service did not satisfy your expectation. I have personally investigated your case to see what might have gone wrong. It seems that your local customs department held on to your package causing a clearance delay. We completely understand your discontent and we would like to assure you that this is not a common occurrence. I hope you'll give us another chance so you can get the excellent service we're known for. Happy Shipping, Paola - Team MyMalls

Response from MyMallsFeb 1, 2021

Dear Leandra, Thank you so much for taking the time to leave us this amazing review. We're glad to hear that you are enjoying our Consolidation service and our Customer service timely response. Customer satisfaction is our priority. We look forward to shipping many more packages for you in the future. Happy Shipping, Paola -Team MyMalls

Response from MyMallsFeb 1, 2021

Dear Charclair, Thank you so much for taking the time to leave us a 5 star review. We're happy to hear that our shipping service is living up to your expectation. Our MyMalls Team works hard on delivering the best customer experience and this type of review encourages us to work even harder. It's great to hear that you gave us a chance and that it worked out well for you. We look forward to shipping many more packages for you in the future. Happy Shipping, Paola - TeamMyMalls

Response from MyMallsFeb 1, 2021

Dear Elljanna, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We’ll strive to do better as customer satisfaction is our priority. Kindly keep in mind that packages may take a bit longer to reach your location when these are shipped near the weekend as our offices are closed on the weekends and therefore packages are delivered during the week. I hope you'll give us another chance so you can get the excellent service we're known for. Happy Shipping, Paola - Team MyMalls

Response from MyMallsFeb 1, 2021

Dear Kairah, Thank you for your lovely Review. Making sure our members are informed every step of the way of their package journey, is really important to us. We are happy to see that you enjoy our service and we look forward to shipping more of your packages. Happy Shipping, Paola-Team MyMalls

Response from MyMallsFeb 1, 2021

Dear Saskia, We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are happy to hear that you think our Customer service is great and our shipping service is fast. Customer satisfaction is our priority. We look forward to shipping more packages for you in the future! Happy Shipping, Paola- Team MyMalls