MyLove MyTreasureReviews of mylovemytreasure.com

I would like to say that their customer service is excellent. I ordered a bracelet and when I received it and put it on, it was defective. I let them know and I sent a picture and video to show them what was wrong. they immediately said that they would send me another bracelet free of charge and they did. I received it and this one works great and is a beautiful bracelet. I highly commend their customer service department.

Obviously we all know for the price the stones are not real, however not only do they look real, so far they are continuing to look the same as day one. I have had many compliments on the necklace, as long as it continues to look good I will continue to be very happy. Also the communication from the company was on point and shipping was fast.

They will not honor what their website claimed about returns. The jewelry looks very artificial for the cost so I tried to return (bracelet and earrings) and they refused saying “just changing my mind “ is not a valid excuse for a refund even though their website said otherwise. After contacting support several times they “changed” the website. On the date of my purchase the website return policy stated 100% returnable if you are not satisfied no questions asked, but when i tried to return they asked why i wanted to return, i said the items looked very artificial for the price and they said that is not a valid reason for a return and they will not honor a return. After a few back and forths w support they offered me an exchange for other products?!?!?! NOT ok, bait and switch!!! False advertising!!

I had a stone fall out of my bracelet and the customer service representative,Jenalee was very quick to respond with a replacement bracelet. The whole experience was excellent.

Really like the bracelet so far! Especially in a size 6.5! Haven’t taken it off and hopeful it holds up. I’d buy again.

Love your jewelry!

They look like they cost thousands of dollars fabulous

Jenalee was amazing. I had a response in less than 24 hours. I followed her instructions and when my bracelet did not meet my expectations 100% she immediately said she would send me another one at this moment. I recommend this company 100%.