MyLove MyTreasureReviews of mylovemytreasure.com

I had originally posted a review where I praised the company and the products. This was based on a specific item and very positive experience with that specific transaction. Sadly I was so pleased with my experince, I choose to purchase an additional item for my spouse. The following review is based on this transaction and my after the sale interactions. I purchased a Stockholm Moissanite 1ct Intertwined Heart Necklace on 9/14 as a gift for my spouse. Upon receipt, the stones appeared dull, and the quality fell short of what was advertised on the vendor’s website. The vendor agreed to exchange it for a Helsinki Moissanite 1ct Heart Halo Necklace, which they recommended as a much nicer option that my spouse would love. Unfortunately, the replacement was equally disappointing and did not match the beauty depicted online. I requested a refund but was denied because the vendor considers dissatisfaction with the product’s quality and appearance a matter of “personal preference.” They have offered yet another exchange, but after two disappointing experiences, my spouse has declined. I commend the customer support representatives I dealt with for being courteous and professional. However, the company’s return policy is unacceptable. Customers should not be left with products that fail to meet their expectations based on the company’s advertising, with no option for a refund.

I loved my braclet and was so excited to wear it. My husband, when he put it on my wrist told me the clasp was not closing correctly. He told me he could probably fix it when he got home from work, but me wanting to wear the beautiful item and did and I lost it as it fell off. Nonetheless I loved it, but should have waited to wear it when the clasp worked correctly. It was very pretty!

Not what i expected. Purchased 3 as part of a deal . 2 already broke and one remaining snags on my clothes . Disappointed

I love the braclet. The connection to hold the bracelet on my rust does not stay closed. Thank goodness the outer clasps held the braclet on .