Pat C.
Customer service came through for me!
I had an issue with a bracelet that I couldn't put on my wrist by myself, and Sasha, head of customer service, over-rode a denial for return/exchange and promptly sent me a return authorization which was greatly appreciated! Other than my inability to put the bracelet on myself, it was a beautiful piece of jewelry!
Response from MyLove MyTreasureSep 12, 2026
Hi Pat, Glad I could be of help for you and that you love the jewelry! We look forward to seeing you back at our store soon for another piece, maybe a ring or earrings that you can out on yourself easily! ❤️ - Sascha | Customer Happiness Manager