JB R.
Love the people . . . system needs work
The people are great & very attentive. I always get a quick response from MANY people always happy to try and help. I can't say enough how much I LOVE the people. The what seems like an automated system can be a pain and not work properly. It also seems that when thing do go wrong, it is not easy for your personnel to adjust/correct the system. I might be wrong. I followed what I thought was the procedure at the time. It could have been because I downloaded my blood work paperwork before filling out the questionere completely the system was not happy. My new blood work was supposed to be loaded after the fix. In the past years, better draw-result-notification has been a maximum of a few days between me getting the results from the labs and being informed from LifeForce "my data is in". It has now been over a week.
Response from LifeforceJun 6, 2025
Hi JB! We are always looking for ways to improve and appreciate this feedback. We will be relaying this to the team and reaching out directly to address this further. In good health, Team LIFEFORCE



