MS T.
No problems
I see where others have had negative experiences with mylabbox. I'm surprised as I have been using them for years without one problem. Questions were always answered timely. I do like to talk on the phone with real people, though, but I couldn't find a number anywhere so I was forced to email. There may not be as many unhappy people if they just had someone to talk to. I will continue to use them.
Response from myLAB BoxJun 30, 2026
Hello MS TX, Thank you for taking the time to share your experience and for being a long-time customer of myLAB Box. We're glad to hear that our team has been responsive and that your experiences with us have been consistently positive. We also appreciate your feedback about phone support. We understand that some customers prefer speaking with someone directly, and we'll be sure to share your comments with our team as we continue working to improve the customer experience. Thanks again for your continued support. We look forward to serving you again. Your health advocate, Hannah