myLAB Box Reviews | Read Customer Reviews of mylabbox.com

myLAB Box Reviews | Read Customer Reviews of mylabbox.com

myLAB Box reviews

Showing 192 reviews with 5 stars · Clear filters

Candace A.
Nov 7, 2023
Quick easy process and excellent customer service
Recommended by my doctor. Shipping was super quick. Customer service was excellent in answering all of my testing questions.
Response from myLAB BoxNov 8, 2023
We're glad your doctor suggested our services and that you had a smooth experience with super quick shipping, Candace. Providing excellent customer service and answering your testing questions is a top priority for us. If you have more inquiries or need further support, please know we're here to assist you. Your health and satisfaction are our primary concerns! All the best, Hannah
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Marquis R.
Nov 7, 2023
Private, Easy, and Convenient!
The tests are very easy to take and can be done from the comfort of my own home. So convenient!
Response from myLAB BoxNov 7, 2023
We're delighted you found our tests convenient and easy to take at home, Marquis. Your comfort is essential to us, and we're here to provide you with accessible healthcare solutions whenever you need them. If you have questions or require further assistance, please don't hesitate to reach out. Best, Hannah
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Courtney S.
Nov 2, 2023
Fast response and very helpful
Fast response and very helpful with my order that took awhile to receive. She kept me updated promptly as the package was in-transit. Customer service is everting for a business. This level of service and understanding is rare these days. Thank you I will continue to use this company for future needs.
Response from myLAB BoxNov 3, 2023
Thank you for your kind words, Courtney! We're thrilled to hear that you had a fast and helpful experience with our customer service team, especially during the transit of your package. Your satisfaction is paramount to us, and we're here to assist you with any future needs. We appreciate your continued support! All the best, Hannah
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Dylan C.
Nov 2, 2023
Excellent customer service
I had issues registering my food sensitivity kit and Mel from live chat helped me right away with ease. Great customer service!
Response from myLAB BoxNov 3, 2023
We're delighted to hear that Mel was able to assist you promptly and with ease, Dylan. If you encounter any more questions or need further support, please know that we're here to help. Your satisfaction is our priority, and we appreciate your positive feedback! All the best, Hannah
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J M.
Nov 1, 2023
Great customer service
Great customer service, obstacles were resolved quickly. Testing kit has clear instructions & results are reliable. The kit is an affordable way to keep track of health concerns.
Response from myLAB BoxNov 2, 2023
Thank you for your positive feedback, J M! We're pleased to hear that our customer service resolved any obstacles promptly and that you found our testing kit to have clear instructions and reliable results. Keeping track of your health concerns should be convenient and affordable, and we're here to help you every step of the way. If you need further assistance or have more questions, please don't hesitate to reach out. Your satisfaction is important to us! Best, Hannah
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Fawn C.
Oct 30, 2023
Mel was very helpful with support
Mel was very helpful with support. Very nervous taking this test.
Response from myLAB BoxNov 2, 2023
We're glad to hear that Mel was able to provide you with helpful support during this nerve-wracking process, Fawn. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to make your experience as smooth as possible. Best, Hannah
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Christie B.
Oct 30, 2023
I got an immediate resolution to the…
I got an immediate resolution to the problem I was having registering. The agent was extremely nice and helpful!
Response from myLAB BoxNov 2, 2023
We're thrilled to hear that you received an immediate resolution and had a positive experience with our agent, Christie. If you have any questions or concerns, please feel free to reach out. We're here to help, and your satisfaction is important to us! Best, Hannah
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Michael Smith R.
Oct 27, 2023
Great quality service!
My representative Joann was very professional and polite, she answered all of my questions very efficiently. Thanks so much. The service was great!
Response from myLAB BoxNov 2, 2023
Thank you for your kind words, Michael! We're delighted that Joann provided you with professional and efficient assistance. If you have more questions or need further support, please don't hesitate to reach out. We're here to help, and your satisfaction is our priority! Best, Hannah
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