myLAB Box is the first and only nationwide at-home STD testing service in the U.S. It empowers users to take control of their health with easy, affordable and convenient testing solutions for prevalent infection risks. The myLAB Box test service is available in all 50 states and produces lab-certified results as accurate as testing in a clinic or a doctor's office in just a matter of days. Championing the motto "Safe is Sexy" we offer you a solution with unprecedented ease, convenience and price and links testing to treatment faster than any other conventional and alternative testing method. Suitable for men and women, our service empowers you to detect infections early in or out of relationships and take better care of your health.
myLAB Box (mylabbox.com) has 417 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Lauren
The first time I sent my samples to them it took OVER 1 month for them to receive/test. They sent me a replacement box which I just sent samples back from and upon checking the tracking (it was supposed to be delivered yesterday) it is once again delayed. The company immediately reached out to me to provide a prompt resolution. I am very impressed how they stand behind their products and make sure their customers are satisfied.
General R.
Ordered 14 panel test on July 30, got results August 8. This company is great and having that piece of mind is even greater. Get tested, don't wait and learn from your mistakes! Good luck :)
Response from myLAB BoxAug 9, 2018
Our myLAB Box Team is thrilled to hear such a good feedback! We are committed to providing quick & accurate results in the privacy of your home. Thanks for such a good feedback! Stay safe and sexy!
Jason
myLAB Box was the greatest discreet testing my partner and I have ever taken part of. I enjoy not having to go into a clinic, waiting for it to be my turn to get tested. The test itself took no more than 15 minutes out of the box and back into a package to be shipped back out. Easy to read instructions so you make no mistake and no awkward interactions. This was my first time using myLAB Box. They were able to honor a sale they had going on even without me having ordered before or hearing about the sale prior to purchase. Thanks Jill! During the time of registration to be sent to the lab, I tried registering both my partner and my samples to my account. Apparently we each had to have our own separate accounts and I was notified by myLAB Box representative Jade who helped get that setup while the package was on it's way to the lab. Stress free. Thanks Jade! The customer service was fantastic! Both customer service representatives were very personable and responded extremely fast. This made the experience very pleasant. The samples arrived to their lab within a couple days. It only took them another couple days to get results back to me. Real fast! Didn't even have to wait anxiously for the results. Overall, my experience with myLAB Box was the best... ever. 10/10 would use again!
lion
Easy to follow instructions and I got my results in less than a week!
Jennifer
5 STARS! This company is great for anyone who wants to do this discretely, or simply does not have the time to take off of work to go to a doctor's office. They have a ton of different offerings on their website so that you can really pick and choose what you would like to be tested for. Directions for registering your LAB Box and gathering your samples are very easy to understand. I think it is also great that they send you a pre-paid packing label so that you can literally just drop the box at the post office or place it in your mail box. The entire process is simple and stress free. I would definitely use them again and would encourage anyone thinking about it to go ahead and get tested! FYI this review is not sponsored I just really appreciate a good product and a great service. Thank you myLAB Box!
Kerry M.
I think everyone should consider this test especially if you are nervous about talking to your doctor or going to a clinic. Its pretty discrete and total time from Order and to results were like a week and a half. Instructions are clear and sample collection is easy. Will definitely use again for periodic testing.
Michael M.
My only complaint is I would like to see my results or to be able to review my results longer
Response from myLAB BoxNov 6, 2017
Thank you Michael! We appreciate your feedback and are so glad your enjoyed your experience. I'm sorry to hear you are unhappy with our testing times. We strive to provide results as quickly as possible while providing complete accuracy. Results are posted anc active on your account for 60 days before expiring. This is to meet HIPAA requirements regarding medical information and to remain HIPAA compliant. You can download your results once posted so that you have a copy on hand. We can also send you a PDF copy of your results after the expiry date if needed. Please reach out to us directly if there's anything we can help you with.
Michael B.
Easy and fast to use.
