Keto Diet App Reviews | Read Customer Reviews of myketo.care

Keto Diet App Reviews | Read Customer Reviews of myketo.care

Keto Diet App reviews

211 approved reviews, newest moderated first

Nicole J.
Jan 24, 2025
Easy to track and love all the recipes
Easy to track and love all the recipes. I’ve lost 10 lbs so far.
Response from Keto Diet AppJan 24, 2025
That's fantastic—congratulations on your 10-pound weight loss! 🎉 We’re so happy to hear that the app has made tracking your progress easy and that you’re enjoying the recipes. If you’re ever in need of more keto-friendly meal ideas, be sure to explore the full Recipe collection. We’re here to support you as you continue to make great progress! Do not hesitate to reach ouf to our support team via in-app chat or at [email protected]. Keep up the amazing work, and we look forward to seeing even more of your success!
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Knotty
Jan 24, 2025
Simply a nice helpful app
Easy to use and great to keep track of meals, weight, and exercise !!! Customer service is friendly and informative. After my year subscription is up I am going upgrade to lifetime. Highly recommend to everyone !!
Response from Keto Diet AppJan 24, 2025
Thank you for your amazing feedback! We’re so glad the app is making it easy for you to stay on top of your goals, and that our customer service has been able to support you effectively. It’s fantastic to hear that you’re considering the lifetime subscription—your dedication to your health journey is truly inspiring! If you ever need any help or have suggestions to improve your experience, we’re always here for you. We appreciate your recommendation and are excited to continue supporting you as you reach your goals!
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Bronze Services Europe L.
Jan 24, 2025
great app easy to use
great app easy to use
Response from Keto Diet AppJan 24, 2025
Thank you for your wonderful review! We’re so glad you find the app user-friendly – that’s exactly what we aim for. For even more convenience and inspiration, be sure to check out our Recipes section. It’s packed with delicious keto-friendly meals, all with nutritional information included to make planning even easier. Don’t miss our Insights section as well – it’s filled with tips, articles, and success stories to keep you motivated throughout your journey. We’re here to support you every step of the way!
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Catherine
Jan 24, 2025
Love this app!
Easy to use app, good reminders and helpful insights. Really helping my weight loss journey.
Response from Keto Diet AppJan 24, 2025
Thank you so much for your kind words! We’re thrilled to hear that you find the app easy to use and that the reminders and insights are making a positive impact on your weight loss journey. Your success motivates us to keep improving and adding features to support our users even more. If there’s anything you’d like to see in the app or any way we can make your experience even better, don’t hesitate to let us know via in-app chat or at [email protected]! We’re cheering you on every step of the way!
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Veronica G.
Jan 7, 2025
SCAMMERS
Honestly, do not buy it! SCAMMERS! They have such a shitty way of stealing you, they start by saying is free, then that you need to pay this minimal amount and after this and this too, if you want the app to work properly this too, if you want to have access for a whole year cheaper, another amount and so on. And after even if you deny most of their extras, your card will still be charged every month under different names and they don’t agree refund nor nothing, they say you signed for it. Of course I’ll get my refund with revolut but be warned!
Response from Keto Diet AppJan 14, 2025
We’re really sorry to hear about your negative experience, and we understand your frustration. Our goal is to provide transparent and fair pricing, and we take issues like this very seriously. Please know that we’re committed to resolving any billing or subscription concerns. We encourage you to reach out to our support team directly at [email protected] so we can assist you with any charges. We truly value your feedback and are working to improve the experience for all users. Thank you for bringing this to our attention, and we hope to resolve it for you as quickly as possible.
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Rm
Jan 6, 2025
Can't even manage my account to cancel
Can't even manage my account to cancel. Went to my email to manage subscription , and it sent me an email saying click this link , then comes up invalid. Like it never heardof my email , even though I got it from the same email to sign up with. This a total scam , don't use or sign up with this KETO DIET APP.
Response from Keto Diet AppJan 14, 2025
We’re really sorry to hear that you’re having trouble managing your account, and we understand how frustrating this must be. This certainly isn't the experience we want for our users, and we’d love to help resolve the issue as quickly as possible. Please reach out to our support team directly via in-app chat or at [email protected], and they’ll assist you with canceling your subscription and addressing any account-related concerns. We truly appreciate your feedback, and we’re committed to improving the user experience. Thank you for bringing this to our attention.
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Adrian M.
Oct 3, 2024
Don't install this app
I give you one star because I can't 0. Highway thieves, that's what you are. I asked you to unsubscribe me and you stole another 20 euros from my card. Thieves, that's what you are
Response from Keto Diet AppOct 4, 2024
We sincerely apologize for the frustration you've experienced with your subscription and charges. Your concern about a €20 charge after requesting to unsubscribe is deeply troubling to us - this is absolutely not how we conduct business, and we take such matters very seriously. Financial integrity is paramount to us, and we want to ensure all charges are legitimate and transparent. If there's been any misunderstanding or error in processing your unsubscribe request, we want to address this immediately. Please contact us at [email protected], and our team will investigate this as a priority matter. We'll review the timeline of your unsubscribe request and all associated account activity. Customer trust is essential to us, and we're committed to addressing this situation transparently and efficiently. Thank you for bringing this to our attention, and we look forward to resolving this issue for you as quickly as possible.
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Wendy M.
Aug 6, 2024
Do not use this app
Do not use this app - there are much better apps out there . You cannot log your own food on the app like you can with others so very restrictive and have to make one of their meals otherwise nothing is logged . It’s not good and Ketocycle is much better . Added to that when you contact customer service to ask for your money back as you haven’t been able to use it , it’s a firm no as it’s a ‘bespoke’ digital app , it falls outside UK 14 day cooling off period . It’s Useless and have wasted my money 🥴
Response from Keto Diet AppOct 2, 2024
Thank you for sharing your feedback. We regret to hear that your experience with the app did not meet your expectations. Our app offers an extensive database of products and recipes that can be easily tracked. If you were unable to find specific items, you can always use the "My Foods & Meals" feature to add and customize any missing products. Regarding the refund issue, we apologize for any frustration this may have caused. While our refund policy means we can't always provide refunds, we understand each case is unique. If you disagree with the initial decision, please contact us again at [email protected], and we'll gladly review your request once more. We truly value your feedback and are committed to improving the app to better serve our users.
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