Donna
I don’t usually bother to rate…
I don’t usually bother to rate companies or products – but My Green Mattress impressed me so much, I feel compelled to give them thanks via this review. I only dealt with them over the phone, but everyone I talked to was so personable and helpful I felt like they were my neighbors. First I ordered a natural-latex topper for our master bed. As it turns out, I’m allergic to the natural latex so we couldn’t keep the topper (so sad since it was very comfortable) but Char didn’t hesitate for a moment to allow me to return it. She sent me a shipping label immediately and then notified me when they received it back so I could watch for my refund. After I knew that the latex wasn’t for me, I talked with Tim and asked for a custom sized cotton & wool mattress for our travel trailer. He first confirmed that his factory was able to make it in the dimensions I gave and within days I had my new, custom made mattress. It is the most comfortable mattress we've ever owned. We LOVE it. Any future mattresses coming into our homes will be from the My Green Mattress company. Thanks again Char and Tim! Sincerely, Donna



