Robert
If you don't like the mattress, the refund process is quick and easy.
We decided not to keep the mattress we got -- it was softer than we wanted. My Green Mattress gave us the name of several charities that would accept mattresses in our area (they don't take the mattress back, you have to donate it somewhere to get a refund). We did the donation on a Saturday and on Monday Morning we e-mailed them the receipt and a picture of the mattress taken at the charity's warehouse. A full refund was posted to our PayPal account within a couple of hours.
Response from My Green MattressApr 9, 2018
Hello, Robert. We're sorry to hear that your new mattress wasn't the right fit for you. We appreciate you taking the time for your honest review!



