Marsha G.
I don’t like being forced to purchase…
I don’t like being forced to purchase anything. You charged me for new shaver heads which I didn’t ask for. I wasn’t able to contact anyone to voice my grievance. I think that is taking unfair advantage of your customers and should be illegal. I don’t recall signing anything agree for your company to send and charge me for anything. When I need something I will purchase it on my own volition
Response from myfreebird.comDec 2, 2025
We’re really sorry to hear about this experience and understand how frustrating it feels. When you place an order with Freebird, the Blade Subscription is displayed during checkout, it’s how we offer discounted pricing on the shaver and lifetime warranty coverage for our customers. That said, we never want anyone to feel caught off guard. Our team is happy to help cancel your plan at any time and make sure no future charges occur. Please reach out to us directly at [email protected] so we can help resolve this for you quickly. You can also manage the subscription directly from your account - https://www.myfreebird.com/account/login



