myfreebird.com Reviews | Read Customer Reviews of myfreebird.com

myfreebird.com Reviews | Read Customer Reviews of myfreebird.com

myfreebird.com reviews

Showing 192 reviews with 1 star · Clear filters

mi
Jun 28, 2026
Using this for my chest and belly
Using this for my chest and belly. Does not cut at all. Never smooth. Tried wet and dry and different motions and speeds. Terrible!
Response from myfreebird.comJun 29, 2026
We’re sorry to hear the shaver didn’t work as expected for you. While results can vary depending on hair type, technique, and shave prep, we understand how frustrating it is when you’re not getting the smooth shave you hoped for. Our team would be happy to help with tips or explore options with you. Please reach out so we can take a closer look.
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Jose Angel P.
Jun 15, 2026
If you buy one time for them
If you buy one time for them , they imposed to you a subscription and keep send and charge you accessories you never buy or want ...shame on you freebird
Response from myfreebird.comJun 15, 2026
Hi Jose, We’re sorry to hear this was your experience. Our subscription details are shared at checkout and in the order confirmation, but we understand how frustrating this can feel. We’ve gone ahead and canceled your subscription and provided return options so our team can help resolve this for you. We appreciate your feedback and the opportunity to make things right.
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Michael
Jun 13, 2026
I feel like I've been defrauded by…
I feel like I've been defrauded by Freebird. When I bought the item, I had no idea that I subscribed to anything. Today, I get a confirmation on an order that I knew nothing about...I sent them an email and they replied that they had no orders under my email account. I went online and was able to cancel the subscription using my email....When it comes to the razor quality, it's mediocre at best. To summarize, the company and the device suck.
Response from myfreebird.comJun 15, 2026
Hi Michael, We’re sorry to hear this was your experience. Subscription details are outlined during checkout and in the confirmation email, but we understand how frustrating it can feel if that wasn’t clear. We can confirm your subscription has been canceled and our team has provided return options to help resolve the issue. We also apologize for the confusion when you first reached out and appreciate your honest feedback about both the process and the product.
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Candace D.
May 27, 2026
For one I was signed up for a…
For one I was signed up for a subscription without knowing. I received an email that my order was received. I emailed them and they were nice and quickly canceled the order. The shaver also irritated my skin. I've only used it maybe a handful of times and it either pulls hair or I had to go over the same spot multiple times. The blades probably have to be changed every month. Do not recommend. Next time I want to buy a product I will check trustpilot. So many report the same issues. Bad product and automatic subscription without customer knowledge.
Response from myfreebird.comJun 15, 2026
Hi Candace, We’re sorry to hear the product didn’t work out for you. While our subscription details are disclosed during checkout and in the confirmation email, we understand it can be frustrating if that wasn’t clear at the time of purchase. We’re glad our team was able to quickly cancel your order and assist when you reached out. We’re also sorry to hear the shaver caused irritation and didn’t deliver the experience you expected. Your feedback is valuable, and we appreciate you taking the time to share it.
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Van
May 26, 2026
The shaver itself is substandard
The shaver itself is substandard. They advertise you can do a shave in 90 seconds. You can’t get a good shave in 90 minutes. Also it’s a subscription company that doesn’t disclose this fact clearly. Scam artist.
Response from myfreebird.comJun 15, 2026
Hi Van, We’re sorry to hear the shaver didn’t meet your expectations. While shaving time can vary based on hair type and technique, we understand how frustrating it is when the experience falls short of what you hoped for. Our subscription details are shared during checkout and in order confirmations, but we appreciate the feedback that it could feel clearer. We take concerns like yours seriously and value you taking the time to share your experience.
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Karen D.
May 24, 2026
I think this is one of the more stupid…
I think this is one of the more stupid purchases I have ever made. The razor is a complete piece of crap. Doesn’t work very good at all, and I could shave my legs with a razor about four times as fast, you have to go over each area about 20 times. Don’t dare use it near your private area, it pulls and you get razor rash bumps. The there’s the thing where THEY sign you up for recurring charges for blades you never asked for. I had to threaten them with going to the better business bureau for them to end the subscription I never signed up for. Terrible product, terrible company.
Response from myfreebird.comMay 25, 2026
Sorry to hear this was your experience, Karen. We reviewed your account, confirmed your subscription has been canceled, and also processed the partial refund you selected. Our blade refill subscription is optional and designed to provide discounted replacement blades and ongoing warranty benefits, but we understand the importance of clear communication and appreciate the feedback. We also understand the FlexSeries may not be the right fit for everyone, especially compared to a traditional razor, and we appreciate you giving it a try and working with our support team to reach a resolution.
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KP
May 16, 2026
SUBSCRIPTION SCAM!!!
SUBSCRIPTION SCAM!!! If you order the shaver, you will be automatically enrolled in a $25 a month blade replacement subscription.
Response from myfreebird.comMay 18, 2026
Sorry for the frustration. Our blade refill subscription is optional and designed to make it easy to keep fresh blades on hand for the best shave experience. We understand the importance of clear communication and are always working to improve that experience. If you need help reviewing or managing your account, reach out to [email protected] and we’ll be happy to help 👍
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Shawn
May 14, 2026
My son is starting to shave and this…
My son is starting to shave and this seemed like a perfect starter kit. This was to be a one time purchase. Then I continued to get charged every other month. There is nothing showing on any device that I have a re-occurring shipment or payment. They make it very difficult to cancel as well. If you want a continued agreement, make it clear. This has been a joke.
Response from myfreebird.comMay 18, 2026
Sorry for the frustration here; we understand how disappointing that experience can feel. Our blade refill subscription is optional and designed to keep replacement blades coming automatically, but we know clarity and account management are important and we’re continuing to improve both. If you still need help with your account or subscription, reach out to [email protected] and our team will get you taken care of 👍
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