Ben R.
Mediocre product, deceptive business model
Awful. I ordered a shaver. I received it in a timely fashion but it was mediocre at best. I figured i was just out $50 or whatever but a month later I got a blade refill in the mail and found out they'd signed up for a monthly subscription! I tried to cancel immediately but another refill arrived the next month. I am STILL trying to get them to cancel and refund my money. Avoid this company.
Response from myfreebird.comAug 25, 2026
Hi Ben, Thank you for sharing your feedback. We're sorry to hear that your experience with both the product and your subscription didn't meet your expectations. We understand how frustrating it is to receive refill orders you weren't expecting. Our Blade Refill Program is an optional subscription that's presented during checkout, but we never want a customer to feel surprised or have difficulty canceling. We've reviewed your account and will be refunding your subscription refill orders. We hope this helps make things right, and we sincerely apologize for the frustration and inconvenience this experience has caused. Thank you again for your feedback. We appreciate you giving Freebird a try and wish you all the best.