Bob B.
Let them know up front if it is a gift when you order.
I bought one of their razors as a gift. Now they have sent me “replacement blades” without my authorization!😡 So now I have blades on the way and I don’t even have their razor! As an update, they made good on the shipment and will accept the blades return (at my cost, mind you).
Response from myfreebird.comAug 26, 2025
We’re really sorry to hear about this, we never want a gift to turn into a frustrating experience. It sounds like your order was placed with our auto-refill program, which is designed to keep blades fresh and comes with a lifetime warranty. That said, if you don’t have the razor, you should not be receiving blades, and we understand how upsetting that feels. Please reach out to us at [email protected] with your order details so we can get this sorted right away. We’ll make sure you’re not charged for something you can’t use. Thanks for sharing your feedback, we’ll use it to improve how we communicate subscriptions at checkout. – Team Freebird