myfreebird.comReviews of myfreebird.com

Response from myfreebird.comAug 26, 2025

We’re very sorry to hear how strongly you feel about this. Our shaver should deliver a reliable, high-quality shave, and our subscription program is designed to be optional, never something that feels forced or hidden. If it felt unclear or unauthorized, that’s on us, and we want to fix it. Please reach out to us at [email protected] with your order details so we can review what happened and resolve this directly. We take feedback like this seriously and will make sure your concerns are addressed. – Team Freebird

Response from myfreebird.comAug 26, 2025

We’re really sorry to hear about the trouble you had, both with using the shaver and with trying to make a return. Our goal is to back every purchase with a simple satisfaction guarantee, and it’s clear we fell short in your case. That’s not the experience we want anyone to have. Please reach out to us again at [email protected] with your order details, and we’ll make sure your return is properly handled. We’ll also use this feedback to improve both our product and our process. – Team Freebird

Response from myfreebird.comAug 26, 2025

We are sorry to hear about the trouble you had with your refill blades and with reaching our team. That is not the level of support we want to provide. This may already have been resolved since your review, but if not, please contact us at [email protected] with your order details so we can get this taken care of quickly. – Team Freebird

Response from myfreebird.comAug 26, 2025

We are sorry to hear about your experience. Our refill program is intended to be optional and convenient, never something that feels hidden or unauthorized. If this has not already been resolved since your review, please reach out to us at [email protected] with your order details so we can review what happened and make it right. – Team Freebird

Response from myfreebird.comAug 26, 2025

We are sorry to hear about your experience, both with the product and with trying to reach our team. That is not the smooth, straightforward shave or support process we aim to deliver. Our refill program should always be optional and clearly communicated, and returns should never feel difficult to complete. This may already have been resolved since your review, but if not, please contact us at [email protected] with your order details so we can make sure your return and refund are handled properly. – Team Freebird

Response from myfreebird.comAug 26, 2025

We are sorry to hear about your experience. Our subscription program is meant to be optional and easy to manage, and we never want it to feel hidden or difficult to cancel. The account login issue you describe is not how the process should work, and we will use your feedback to improve. If this has not already been resolved since your review, please reach out to us at [email protected] with your order details so we can make sure your subscription is canceled and your account access is corrected. – Team Freebird

Response from myfreebird.comAug 26, 2025

We are sorry to hear about the confusion with your order. If you provided proof of purchase, this should have been resolved quickly and without frustration. That is not the experience we want for our customers. If this has not already been taken care of since your review, please contact us again at [email protected] with your order details so we can verify and make sure you receive the support you need. – Team Freebird

Response from myfreebird.comAug 26, 2025

We are sorry to hear about your experience with both the product and the subscription process. Our refill program is meant to be optional and convenient, never confusing or difficult to cancel. If it felt unclear or frustrating, that is on us, and we will use your feedback to improve. If this has not already been resolved since your review, please reach out to us at [email protected] with your order details so we can make sure your subscription is canceled and the issue is corrected. – Team Freebird