myfreebird.com Reviews | Read Customer Reviews of myfreebird.com

myfreebird.com Reviews | Read Customer Reviews of myfreebird.com

myfreebird.com reviews

Showing 192 reviews with 1 star · Clear filters

Weldon W.
Oct 25, 2025
I don’t use the shaver very much
I don’t use the shaver very much. You do not make it easy to put off the replacement. I don’t need a new one more than once a year.
Response from myfreebird.comOct 27, 2025
We’re so sorry for the trouble getting in touch, that’s definitely not how we want anyone to feel. Our team is always here to help with billing or subscription issues. Please reach out to [email protected], and we’ll resolve this right away. We appreciate your patience and the chance to make this right.
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Greg L.
Oct 25, 2025
Bought the razor & they put me on an…
Bought the razor & they put me on an automatic delivery without telling me. I frown upon that kind of business....just tell me what im doing at the time of the original purchase. Very sneaky
Response from myfreebird.comOct 27, 2025
We’re really sorry for the confusion, that’s never our intention. Our Blade Subscription is optional and meant to make shaving easier with discounted blades, custom delivery schedules, and a lifetime warranty. We completely understand that surprise subscriptions can be frustrating. You can cancel or adjust your plan anytime from your Freebird account, or just email [email protected] and we’ll take care of it immediately. We appreciate your feedback and are working to make this even clearer at checkout.
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TIMOTHY J.
Oct 25, 2025
Not impressed this is funky to hold not…
Not impressed this is funky to hold not safe for manscaping as advertised if I had a bald head or had to shave my head this might work got a bunch of extra parts with this thing that I’ll never use the head doesn’t turn at least it was cheap.
Response from myfreebird.comOct 27, 2025
We’re sorry to hear the FlexSeries didn’t quite fit your needs, it’s designed mainly for head and face shaving. For body grooming, our FlexSeries Pro is the better choice, it’s built with a stronger motor and more ergonomic handle for a safer, smoother shave. We’d love to have you try the Pro for free so you can experience the difference. Just reach out to [email protected] and we’ll get you set up right away.
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Tiffany C.
Oct 24, 2025
Did not work for me
I was real excited about this razor, however after trying every way to get the closest shave I never received it. Always had to end up using a blade razor. Even after shaving for 5 min I never had smoothness.
Response from myfreebird.comOct 27, 2025
We’re sorry to hear the FlexSeries didn’t give you the close shave you were hoping for, that’s frustrating, and we totally get it. The best results usually come from using short, circular motions on dry skin and cleaning the blades regularly to maintain performance. If you’re open to it, we’d love to share a few pro tips for a smoother shave (https://help.myfreebird.com/en-US/how-to-get-a-smooth-close-shave-with-freebird-2433963), or you can take advantage of our 30-day money-back guarantee. Just email [email protected] and we’ll help right away.
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Barb
Oct 9, 2025
scam
I purchased on 8/29/25. Got the shaver and hated it. Made arrangements to return it which of course involved paying for them to ship it back. Fast forward to today when I got charged $50 for a replacement head kit! For what?? I don't own the shaver anymore. They are IMPOSSIBLE to reach. I have sent an email and tried via Facebook. Finally disputed it with my bank. I was able to get in and cancel my "subscription" which shouldn't have existed after I returned the damn thing.
Response from myfreebird.comOct 20, 2025
Thanks for sharing your experience, I’m really sorry this happened. That definitely shouldn’t have occurred after you returned your shaver. Please reach out to us at [email protected] so we can take a closer look and make this right. Our team can verify your return, ensure the subscription is fully canceled, and issue a refund for that charge. We appreciate you bringing this to our attention and want to get it resolved for you quickly.
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Carlos L.
Oct 6, 2025
LIES LIES LIES
LIES LIES LIES DOES NOT CUT HAIR LIKE SHAVING LEAVES STUBBLE BEHIND
Response from myfreebird.comOct 20, 2025
Thanks for the honest feedback. The FlexSeries should leave a smooth finish, so if you’re seeing stubble, a quick tune-up of routine usually helps. We’d be happy to send you a complimentary bottle of our Pre-Shave Oil to boost glide and closeness, just email us at [email protected] with your order info. We’ll get you set up and walk you through a few tips to dial in your shave.
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customer
Sep 22, 2025
beware
Dont buy from this company are crooks and they a the will automatically subscribe you to a subscription without telling you and charge your card for blade replacements a month later there shaver is junk also why would you need 2 more sets of blades 1 month later beware they fraudently subscribed me up sent me 2 sets of blades and chaged my card 49.75 and charging 7.95 to send them back. Im filing a dispute with the attorney generals office so people dont have this happen to them too.You can also see these complains from other customers on google.
Response from myfreebird.comSep 26, 2025
We’re truly sorry to hear about your experience. We never want our customers to feel misled or frustrated, and we understand how concerning unexpected charges can be. Our subscription program is designed to keep blades arriving on time, but it should always be clear and easy to manage. We’d like to review your order directly and make this right, including resolving the charges and subscription settings for you. Please reach out to our CX team at [email protected] so we can look into your account and ensure you’re fully taken care of.
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Morteza T.
Sep 21, 2025
Freebird and GLOBAL DISTRIBUTION NETWORK LLC are scam companies.
Stay away from this company their business model is based on scams. you will buy a shaver from them and without ur knowledge, after a month, they will ship you 2 blades for higher amount than the actual price of the complete shaver. when you complain they apologize and take the blades back but you are out the shipping cost. they actually were hoping that you would forget about it and pay them $50 per month for blades. This part of review is after the response: before i write the review i emailed you and complained about it and i got the answer that you coukd not help me and i must pay the shipping...
Response from myfreebird.comSep 26, 2025
Hi Morteza, we’re sorry for the frustration this caused. Our blade subscription is meant to be convenient, but it should always be clear and easy to manage. Please email us at [email protected] so we can resolve this for you right away and update your preferences. We’re also working on making our subscription process more transparent and flexible for customers.
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