MyFontsReviews of myfonts.com

I uploaded multiple pictures of fonts that are widely free and it only found paid results... So if you want to identify a font that happens to be free you'll never know, pretty scummy

1. Web font licences are charged annually, yet the page views are calculated monthly. They do not support an annual calculation of page views, meaning you have to pay for the highest month in the full year, not the average! This is so unethical and illogical. 2. Customer service take days, sometimes weeks to reply. 3. The web font licences do not automatically renew so you have to manually go back, yet you still can't even renew manually, you have to start a new purchase. 4. Sometimes when navigating around the MyFonts My Account area, I end up on the Monotype website. I understand Monotype own MyFonts but this experience is very confusing. 5. Staff unable to provide any helpful advice on the products.

I wanted two fonts to use in autoCAD drawings. I bought what I liked but I can't get them to work. It seems I need .ttf fonts and what I bought was .otf fonts. I asked about a refund but the response said that the .otf descriptions was shown and since I agreed to the "Terms & Conditions", that they will not refund. Well, I never saw the .otf designation and you can't complete a purchase without agreeing to the "Terms & Conditions" so I'm out my money. They are more interested in sales than customer service or customer satisfaction. It's just disappointing how things operate these days. March 2026--after writing about my experience, I was later contacted by someone else at MyFonts and they offered a remedy. I repurchased one of the fonts I was wanting singularly. When that was done, I sent the order number and they refunded my original purchase, and directly sent me a .TTF file of one of the fonts I was wanting. So it is working in AutoCAD now. I am grateful for this action and feel less taken advantage of. I have changed my review from 2 to 3 stars, mostly because I'm not sure I would have been recontacted without taking the time to review what happened to me. Thank you MyFonts for reaching back out and thank you TrustPilot for giving me a platform.

"Your order is free of charge. No payment is required." But the free font demos could only downloaded with paypal oder creditcard informations. Why should I give MyFonts my payment data for free stuff? That is not trustworthy. Update 1/answer comment: I did not finished the order, because i don`t give you my finance data for free stuff. Update 2: MyFonts tried to delete my review. While reconstructing the purchase process to provide evidence, I noticed that the “Buy” button can now be clicked without entering financial details. Therefore, I am increasing my rating from 1 star to 2 stars. It now works, but deleting the review was unprofessional.

Worked fine for me. Purchased the font no problem and downloaded it easily. Didn't experience any of the issues that others are reporting.

Tried to identify a font and was told it was one of 71 fonts

They do not identify the actual font; the suggested the font (from your sample) is a font they design (to avoid copyright violations) so they can sell to you . You think at least the font you pay for will be close to the sample submitted? RARELY, MOST OFTEN IT IS NOT. They have multiple domains associated with fonts at the same address in Woburn Massachusetts. As they cannot sell a copyright font, they make up a series of their own fonts and direct you to them regardless of whether they are even close to the sample you submit. Base on this ..it is a scam. Look at google reviews, shame on this guy. Get a real job.

I am not exaggerating when I say, the WORST customer service I have ever experienced... I sent video, screenshots, etc of the issue. Fonts shown and downloaded were not the same. then the rep disappears for about 10 minutes, comes back and asks for a different screenshot, one I did not provide, of the entire page, not just the listed issue. When I went to check, the fonts were magically fixed. What was shown, now looks like what is downloaded.. Then agrees that the screenshots of what I ordered were not what was downloaded and told me I must have accidentally clicked something. Refused to refund me at all. In the end, just had to report the charge as fraud and send my bank the chatlog and screenshots. Easy peasy. That being said, under NO CIRCUMSTANCE should you purchase from these people. After I told the rep that he was no help and either inept or it's company policy to screw over customers, he processed a refund. Thankfully. So at least there's that.