Stephen H.
I am pleased so far.
The techs were very helpful and my computer is functioning well.
The experts at My Fast PC can provide you with the tech support that you need to stay in control of your personal computer. Technology is changing so quickly that you should only trust certified experts with your personal computer. With state of the art software we can remotely connect to your computer, diagnose your problems and have one of our many certified techs quickly fix your computer.
My Fast PC (myfastpc.com) has 520 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Stephen H.
The techs were very helpful and my computer is functioning well.
Thomas
did not do ahything to spee up my computer plus put completely out of service for one day. in my opinion their service stinks.
Response from My Fast PCMar 5, 2015
Hello Thomas, We are sad to hear that you are not satisfied with our service. You initially purchased service on March 3, 2015 and your computer was under our service for about 4 hours. This is the average time we need to provide a full clean. We also spoke with you yesterday and we don't have any issues reported that have not been resolved. We will be calling you shortly to have this quickly resolve for you. Thank You Ethline Faatoafe Customer Service Manager [email protected] 800-573-80028
Maarit
The service person was extremely professional and patient with me. I'm not that familiar with some of the PC lingo, but the person used words that were easy to follow and understand. The service provided exactly the "clean-up" work that they promised. My PC works well now. Only negative thing: A little "pricy" service for me.
Barbara
As soon as the download was complete and my computer rid of all junk/viruses my page changed back from Google to Ask with 3 lines at top which are driving me "crazy".. please help & I was unable to contact PC to discuss this problem
Response from My Fast PCMar 5, 2015
Hello Barbara, I apologize that you have been unable to contact us and discuss this issue. Our records show no records of you contacting us since your initial clean on February 5, 2015. We will be calling you shortly to have you reconnect with a technician. We look forward to speaking with you. Thank You, Ethline Faatoafe Customer Service Manager [email protected] 800-573-80028
Rita
I talked to three different people during my service call. All three were very helpful. I appreciated that I was handed off to someone who had expertise on Macs. When I apologized for my lack of knowledge, the response was 'no worries'. I wasn't made to feel inferior because I didn't understand something. Things were explained to me in terms that I could understand. I'm so glad to have my computer cleaned up!
Sheena
this is my first experience with myfast and i am very satisfied with the help i have recd.
Greg P.
myfast pc did an excellent job in cleaning up my computer and adding icons to my desk top. Great communication skills, very informative. Thanks guys!
James G.
Was told I would get a callback when work was completed. Instead I got a message to call Fastpc. I called twice, but they refused to take my call. Left messages both times, but no one ever returned my call. I still don't know if the work was completed or not. If anything, my computer is now slower than before. I think I got connected to Slowpc instead of Fastpc. Looks like I paid $200 just to access my email !!
Response from My Fast PCMar 5, 2015
Hello James, I apologize we could not answer your initial phone calls. According to our records, our technician has resolved all these issues as of this afternoon. I will personally be calling to follow up with you to make sure there is nothing else that you need. Thank You Ethline Faatoafe Customer Service Manager [email protected] 800-573-8028