Gene D.
Seems like an awesome service,but I still experience problem with this computer.
I very much enjoyed talking with the techs. They were personable and competent. Just hope what they did works, Am still experiencing questions.
The experts at My Fast PC can provide you with the tech support that you need to stay in control of your personal computer. Technology is changing so quickly that you should only trust certified experts with your personal computer. With state of the art software we can remotely connect to your computer, diagnose your problems and have one of our many certified techs quickly fix your computer.
My Fast PC (myfastpc.com) has 520 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Gene D.
I very much enjoyed talking with the techs. They were personable and competent. Just hope what they did works, Am still experiencing questions.
Ralph Y.
Generally a call to them receives prompt and accurate results.
Roberto F.
i was not help that all
Laura G.
this was a huge rip off ,my computer is slower than it ever was, the only thing that works is the email icon dont do it
Response from My Fast PCMay 14, 2015
Hello Laura, We are sorry to hear about your poor experience. The last note we had was on the day of your initial issue and the tech receipt was signed stating satisfaction of the work completed. With all our cleans, we have a 2 week warranty period. If you will allow, we can reconnect with you and have our technician resolve this for you. Please contact us at 1-800-573-8028 if you have any further questions or like to reconnect with a technician. Thank You
Glenn B.
I am not very happy with the experience. Your representatives were very nice and courteous. I do not feel they had the knowledge that was needed to help us. We were prepared to sign up for your service until we had more problems with our computers after contacting you than we did before. I have had to contact someone to come to our home to clean up your mess. We have lost use of devices and they were unable to advise how to get them back. We have been unable to get them back - such as the use of the printer on the laptop. We have high speed internet and now everything thing takes forever. Very unhappy. We had to unsubscribe to your monthly monitoring and servie.
Sheila P.
After you refused to take me on as a customer you said I would be receiving a refund of the money I gave you when I registered. Why are you asking for my feedback when I am not a member and I am still waiting for my refund.
Response from My Fast PCMay 14, 2015
Hello Sheila, We have refunded the initial cost of our service on May 7, 2015. I have emailed a receipt of this action. I advise you to contact your bank for further assistance. Thank You
Phillip S.
I called Comcast to get some help with their email and you guys answered Comcast's number. Two hundred dollars later I got emails working on both computers and a years contract for keeping the systems clean. Not what I expected.
Response from My Fast PCMay 14, 2015
Hello Phillip, Unfortunately, we cannot answer calls made to Comcast's number. If you need any further assistance, please contact us a 1-800-573-8028. Thank You
Robert S.
It took about 4 hours total.? Yes, the couple of items needed were taken care of. I was told the speed of my PC would increase dramatically. I told the two different people, please talk slower and clearer. That did not last very long. The speed did not change at all as far as I can tell, plus they would go away for a while, not say anything, so I just had to hang along.