Caren S.
Don't Buy Anything from Here!
Well first I ordered my item. I was told it would take 7 days. Remember, I ordered this on the 4th, ok? My parents anniversary was coming up on the 11th. The 11th swings by, but I'm a patient person, so I waited four more days before confronting them. Vivian emailed me soon after. She told me my patience was key, a bunch of nice stuff and definitely NOT the answer. I asked her some questions and she repeated patience is key and all that and they appreciate my patience and I was like "Great, now answer the question." Weeell, she didn't answer so I asked once again. Grace was forwarded to our email and now was "kindly and sugar coatedly" asking me to keep quiet and to write a review on here. I wasn't going to do that until my item was delivered. I went to a tracking website and managed to find my tracking number by talking to Steven. Steven was helpful, but very misunderstanding. Anyway, I found my number, inserted it and found out that my order wasn't going to come until 1.5 weeks! It was DEVASTATING. Finally, the order came and well, I opened the package hastily with my sister and we were SO disappointed. The item was broken apart into pieces. I had to fix it with NO instructions and no nothing! The music in the background of what I ordered which was some sort of Custom Photo Flipbook Frame. It plays music while you flip through memories like it's a little spinner thingy. It was cool on the website. It seemed like beautiful tumbled wood, the photos crisp and professional. I opened the packet(quite hastily)to realize what? The wood was like...3D printed. The photos were made of printed paper! Did I forget to mention it was broken? The music was chippy. It was disappointing and I was embarrassed giving THAT piece of literal trash to my parents. Don't buy anything from them, especially not what I bought.



