Daina
Terrible prescription and customer service
I don't feel like my glasses are working, I don't feel like the exam was thorough enough.. but because of the two months (due to me buying a house and moving and not having time to make it back up to the eyelab in time) I can't get new glasses I paid for a warranty and everything and they are still telling me that I have to pay another 20% for a new prescription & glasses! I should not have to pay if I paid full price for the glasses and the prescription with no insurance and paid for a warranty!!!
Response from My EyelabJun 25, 2018
Hello Daina We read through your post and regret any inconvenience that was caused to you. In order to address the matter, we would request you to share your contact number with us at [email protected], please make sure that when you send the information that the subject line is Trustpilot Review. We will make sure to reach out to you. Thank you.