Christina
Bad experience turned to a good experience
When I first went in I had a good experience with the staff. They did my exam and helped me with frames. When I went back in to get my glasses the staff member who helped me was very rude. They had the wrong prescription in one pair, and the other pair was supposed to be sunglasses but weren’t sunglass lenses. I spoke with corporate and they said they would talk with the store manager. I never heard from the store manager so I went back in. The assistant manager, Sonya, was extremely helpful. She offered to redo my exam and help me out with new frames. She was so nice and had wonderful customer service. I will be going back into my eye lab because of Sonya.