My EyelabReviews of myeyelab.com

My mother has wear glasses for the past 20 years and we decided to try this place! Is the worst don’t go there, after 2 days my mom notice that she couldn’t see clearly we went back and they send us back home and told us to wait 3 weeks until she can get adjusted. We came back and she still couldn’t see with the second pair of glasses and there was nothing they could do and we couldn’t get our money back because it has being more than 30 day. Don’t go there! The store on south copper is the worst.

Can you give a less than one star, I paid 350 dollars for two pair of glasses, which from the beginning could not see well.they were simple reading glasses. I had to throw them away.

Im so dissapointed with Eye Lab. because when they did my eye exam they they gave me very costly prescription. (ther are other options) i tried to tell them i need something cheper .but the doctor "Chase jeckson o d" is now not responding. that means they dont have any responsibilities after taking mony!!

Very Disappointing call Center and costumer service. Before we go In to the shop we called the call center first and ask if they are accepting the insurance that I have and they said yes they do even offer the promotion that they are having right now. Went inside the shop and ask again the lady who greeted us if they are accepting the insurance that I have and she said yes, but it only cover the eye exam which is fine so I only need to pay for the glasses. Did the exam and everything else went to the counter to pay and to find out that my insurance didn’t cover anything and asking us to pay 400+ dollars for the day and the glasses. It’s so disappointing, wasted all that time for nothing.

They didn't know how to fill the prescription and they refuse to refund the price if the glasses which I never took bc they were so bad. This company is a scam!!!

BEWARE: SCAM SCAM SCAM The staff at the Weatherford Texas location is very inexperience, we finally got to pick up our glasses and the prescriptions were not right , vision was very blurred, we were told just wear them. also when we ordered them we were advised that ALL glasses were buy one and get one free and eye exams were free with the purchase of glasses. we paid $90.00 for exams that was to be FREE. We also picked out 2 pair but when we picked them up we only got the one pair we overpaid for. we did not get the so called FREE pair

Dont waste your time with this horrible company! I have had nothing but horrible experiences. First time was when covid hit. Took 8 months to get the contacts I paid for. Then I went in to get an exam in 2020 and they tried to charge me $500 so i walked out. I tried them again today. They offered me $125 for an eye exam and 6 months of contacts. I took off work and went to one of the locations. They told me that the special expired a couple weeks ago and it would be $250 now. So, I left very disappointed again with their bait and switch. Then I went to their website and low and behold they are still offering the special. So I took my business to Americas Best and they treated me right.

Nunca visiten este lugar, lleve mis lentes que me costaron 400 dólares, ellos me hicieron mis exámenes de visión y cuando me lo entregaron, el resultado fue unos lentes con desperfectos irremediables, no me quieren devolver el valor de los lentes, y propusieron darme gratis unos lentes de la óptica de 50 dólares, pierdes tu dinero, tiempo y demás.. esto me pasó en la sucursal de flager.