My Eyelab carries more than 2,000 designer eyeglasses for less. Get 2 pairs of eyeglasses for $59.95, free eye exam included. Find a location near you!
My Eyelab (myeyelab.com) has 789 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Angel F.
I got everything on November 15 I brought my own glasses the eye exam was free I paid 430$ for no insurance I think is still too much and I got them on 11/15/22 they said the ready date is 11/29/22 I juss called and it said another week this place is trash do not come here
Henry A.
I would not recommend this company to my enemy. The turn around time to make lens was given as a week that date passed four days ago. They will get back to me in24 to 48 business hours. Math that’s 3 to 6 days. Never again.
Kay
I seen one of the employees there force a customer to make a review. She watched over her shoulder. The customer seemed very uncomfortable. No wonder it was empty. I will be going to America's best eyeglasses from now on.
Dane G.
Customer service nonexistent!!! Rude people from opening the door to the so called video dr. Then they screw insurance then me for $500 out of pocket just to lose my glasses. I should have been wearing them since November 4 and November 11 someone from the company calls and says excitingly my glasses are in. Just to find out three hours later they are not at the store. Every single person at that company are rude and could not give the slightest care of how it effects us. DO NOT PURCHASE A LENSE WIPE FROM THESE CROOKS!!!!
Jessica T.
The exam is with some one on a computer for one and all in all this place just sucks not good at all will never go back they are not a good place
Michelle Lea G.
Not only where my glasses way more expensive than normal I tried to cancel order that day and was told I only have 1 hour to cancel, despite the corporate police of 24 hours. They are franchised so they set their own rules. The lens popped out of my sunglasses not even 2 months after getting them. I went by thinking they will just tighten screw. The girl (very nice) says the screw is stripped. How? I just got them that means that they came that way.. She says it needs a frame replacement and I'll have to pay 20% because it's after 30 days. 😳 I said not only were they very expensive, they were defective? She managed to 'fix' the screw with with a different tool. Then she says all she will ask is a a Google review and she gets evaluated for her job based on Google reviews.😳 Stands right next to me, asked if she can do the review herself. Trying to emotionally blackmail me into a good review??? 🤷♀️ Uncomfortable and akward plus I was late for a meeting so I just did it and left intending to edit my review later This girl was very polite but the whole place is unscrupulous in their practices. I'd NOT recommend.
Susana S.
I won’t come back to this place they did a bad job I didn’t see right with my glasses for months and never felt comfortable they hurt my nose till this day and they never fix them the answer I got every time I went back was you got to get used to them I paid about 500 hundred with transition I will never give them my business ever again I will go somewhere else.
Jay N.
Bought my lenses for my glasses with all the options. Brought back 6 times for major flaws or not putting transition lenses. After I was satisfied, after 6 mos the lenses started pitting all the way around the lenses. Stephanie was awesome, but the quality is worthless.
