Emma Inc.Get more from your email marketing. Emma's powerful digital marketing platform makes it easy for teams of all sizes to create beautifully designed email campaigns that drive results. Identify who to target, automate your marketing programs and integrate with the technologies you use most to deliver more effective communications. With award-winning thought leadership, friendly expert services and thoughtful product design, Emma helps marketers worldwide do their very best work.
Emma Inc. (myemma.com) has 231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Sales & Marketing · Nashville, Tennessee
Excellent
Sales & Marketing · Hendersonville, Tennessee
Excellent
Sales & Marketing · Franklin, Tennessee
Excellent
Sales & Marketing · Knoxville, Tennessee
Excellent
Showing 26 reviews with 4 stars · Clear filters
Elizabeth
Overall, I love Emma! I find it fairly intuitive and easy to work with compared to other email services I've used. There are a few things that are a little clunky, like that I can't change the size of photo captions and that my photo sizes are so limited (the difference between "medium" and "small" are often pretty desperate.) Otherwise, I think Emma is a great tool!
Sue
I would love to see integration with Raisers Edge for fundraising / NPO. Otherwise the customer service and tools that you have put out are AMAZING!
Lesli
Support team is always friendly and very helpful...not to mention patient with those of us who are new to the platform!
Margaret
I like Emma but sometimes feel it's a bit restrictive. Since I am a one person office for a nonprofit that works internationally, I have very LIMITED time to do all I need to do (bookkeeping, emails, wires, etc.) so anything that's user-friendly is my friend! I would like more direction or templates, whatever aimed at non-profit use. Emma has been great to use but I find myself spending too much time trying to retrofit our nonprofit story into a marketing world. Not all emails are about 'the ask' in nonprofit.
Amy
Overall my experience with Emma has been good. I've noticed the last couple of weeks that the website has been very very slow, regardless of the device or computer I'm using to access Emma. I hope this improves.
Carolyn
Overall, experience with Emma is very good, but here are two areas for improvement: 1. When I drag and drop an image into my e-mail, the image doesn't show in preview or test mode (shows as a little "x"). However, it does show up in the final production e-mail. This is an undesirable test of faith! 2. Why can't draft e-mails be deleted? I have accidentally created a number of draft e-mails (usually through multiple clicking on e-mail template) and I can't find a way to clean them out of my list. Looked at help forms, but nothing. Thanks,
Seth
Customer service is phenomenal!
Mike
I do have problems with MyEmma feezing a lot. I have also lost saved work because of it.