Emma Inc.Reviews of myemma.com

My contact at Emma support was so helpful- patient and persistent- he solved my problem after several tries

Helpful customer service people that are easy to reach and very responsive.

Customer Service is very responsive and when you have a real problem they work on it and they get back to you always.

After a quick phone prompt message, Emma is quick to answer your phone call with a live person. Austin, with tech support is wonderful. He answered all my questions. And i am sure i will have more in the near future.

MyEmma has a lot of self-help information on their site, but for someone who is not that tech saavy, it was a pleasure to be able to actually talk to someone on the phone. Most companies these days just want to interact with their customer by chat, but when it comes to technical issues, you need to talk to someone in person and ask the questions. The tech I spoke with was patient and walked me through the issue and I, in turn, was able to help my customer. Everyone was happy.

I have been using Emma email marketing for years and years. It's great! And they have always been a tremendous help with any issues that have arisen. The fact that I can call and talk to a helpful, well trained HUMAN is HUGE! I recommend Emma highly!

Every time I reach out to Emma's support team, my problem is resolved rapidly. They are so kind, so friendly, and so thorough. Sometimes my tech support questions seem ridiculous, even to myself, but they are never condescending and always so wonderful to speak with.

I needed to be guided through setting up Subscriptions in Emma, and different 'manage preferences' forms.