Emma Inc.Reviews of myemma.com

Doxie, their technical support specialist was amazing. She was so quick answering back. She was very professional and knowledgeable.

I was having trouble with the new template, and Kristen figured out the issue and we fixed that. I was having trouble with test email sending. We fixed that. She was so patient. I use My Emma because of the customer support. Today reinforced that.

Kristen, who helped me today, is fantastic. She is calm, upbeat, and super-knowledgeable. I'm an older person, and she was able to guide me through the process I needed--and answer a few other pesky questions!--with elan. Such a pleasure talking to her, and she was immensely helpful.

EMMA us always there to help. The customer service experience is why I have been a customer for more than 10 years.

I reached out to a customer support email address thinking I would hear back in who knows how long. Within minutes, I had a personal (aka, from a live human) response and in less than an hour, my issue was resolved with only one additional email exchange. My support person, Whitney, was awesome!

I have called Emma's support team multiple times. They are seriously the best support team on the planet. I know that sounds dubious, right? But they will train, fix, patiently understand what you need, and then help guide you through what needs to happen. Highest recommendation!

Your My Emma associate was extremely patient, kind, and very knowledgeable.

Whitney was excellent and very proactive in helping resolve the issues.