EarFun AudioReviews of myearfun.com

Ich habe die earfun air pro 4+ von der offiziellen Webseite bestellt, wo stand es wird aus Deutschland/ EU geliefert. Wurde dann allerdings aus China geschickt. Nun möchte ich die Kopfhörer zurückgeben, da ich mit der Windgeräusch Unterdrückung absolut unzufrieden bin (eigentlich nicht vorhanden). Jetzt soll ich die Kopfhörer auf meine Kosten nach China zurückschicken! Alternativmöglichkeiten werden nicht geboten, obwohl auf der Webseite mit einer Geld Zurück Garantie geworben wird. Totale Kundentäuschung! Kann niemanden empfehlen was bei earfun zu bestellen.

The left earbud fell apart in my hand (literally into two pieces along the join) on putting them in my ear. Contacted customer service and they wouldn’t honour their Warranty on a claim it was “improper handling or misuse”, which it clearly wasn’t. Makes you wonder what proper handling and proper use would be…

I bought the earfun air pro 4 on the official earfun shop on lazada. After only 6 months the earbuds stopped working. They came with 2 years warranty. After sending an email the official store said I can not claim warranty with them. I contacted the lazada shop, they are not responsive and not helping at all so I have no replacement. I am really disappointed with both the product as well as with the not existing warranty.

I received these EarFun earbuds as a gift purchased through Amazon. After about 12 months of very light use, the left earbud stopped working completely. EarFun support was helpful at first and replaced them under their 18-month warranty. Unfortunately, the replacement pair failed after just 8 months — this time the right earbud died, with the exact same fault. I went through all the troubleshooting steps again with no success. When I contacted EarFun, they refused to help because the original 18-month warranty had expired, even though these were a new replacement pair. I would understand if it was a different issue but its not, it is identical! So I’ve had two pairs fail the same way in under two years. That’s not acceptable for a product and shows poor reliability and build quality. I would not recommend these earbuds, they are not fit for purpose and don’t last. I’m currently in discussions with Amazon to ask why they are allowing not-fit-for-purpose products to be sold through their platform.. Avoid buying from EarFun.

I Paid 3 times but no order email first i paid 2 times with Klarna and it didnt work after that i paid with IDEAL and still no order email does this company even exist? They only have a email and they dont Respond

I really wanted to like the EarFun Air Pro 3, but the quality has been extremely disappointing. In less than 21 months, I’ve gone through three pairs: The first stopped working after normal running and light sweat. The second failed during regular gym use. The third started producing loud static noise when noise cancellation was on. EarFun refused to offer any further support because the last pair had just passed the warranty period. Overall, I’ve had a lot of issues with these earbuds. The app is very limited, buggy, and lacks useful settings. After this experience, I’ve completely lost confidence in the brand — definitely not buying EarFun again. Update: Thank you for replying here, but I still haven’t received the discount code your team promised. Support only referred me to the store promotion, which isn’t the same thing. I even offered to pay the difference for an upgrade, yet got no real help. I just hope the code (if ever sent) isn’t for the old model — since anyone can already buy the new one with 39% off. Really hoping EarFun can follow through on what was promised.

Ein absoluter Idiotenladen! Das Preis-Leistungs-Verhältnis ist tatsächlich in Ordnung, der Kundenservice schlichtweg eine Frechheit! Ich wollte nicht mehr als eine korrekte Rechnung für meinen Kauf mit entsprechender Mehrwertsteuer für Deutschland. Hierzu habe ich den unfähigen Haufen mittlerweile fast zehnmal angeschrieben, meist gar keine Antwort erhalten und falls ja, war entweder die Mehrwertsteuer falsch angesetzt (20%) oder sie war dann auch noch falsch berechnet. Das gewünschte Retourenlabel wurde mir darüber hinaus immer noch nicht zugestellt. Ich habe wirklich den Eindruck dort sitzen nur absolute Vollidioten. P.S. Bitte "Earfun" erspart mir jetzt irgendwelche Hinweise darauf, dass es euch leid tut und ich den Kundenservice per Mail erreichen kann...

ce n est pas le produit comme tel mais j aurais aimée pouvoir retourner et rembourser ,car pour moi c étais trop laborieux, je m étais faite une joie de l utiliser