Discover the world of My Dollfy and our exquisite custom crochet dolls, bringing your cherished memories to life with remarkable craftsmanship and heartfelt details.
My Dollfy (mydollfy.com) has 357 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
mydollfy.com
Website
mydollfy.com
Category
Art & Handicraft
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 86% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Ordered on June 28 as a gift for my friend. Never received.
Response from My DollfySep 11, 2023
I apologize for the inconvenience you've experienced. It seems there was an issue with our automated review request message. I understand your concern about not receiving your order and the lack of updates. To address this, I will investigate the status of your order and provide you with an update as soon as possible. Thank you for bringing this to our attention, and I'm sorry for any frustration it has caused.
CP
Candace P.
So God made a farmer
While my farmer dad is up tilling the fields in heaven I can keep him with me where ever I go. Always watching over me.
Response from My DollfySep 11, 2023
Thank you for your heartfelt review. I'm glad to hear that the doll has provided you with a meaningful way to keep your father's memory close to you. If you have any more feedback or if there's anything else we can assist you with in the future, please feel free to reach out.
MM
Mia M.
I love it
I love it, thank you.
Response from My DollfySep 11, 2023
You're very welcome! I'm delighted to hear that you love it. If you have any more comments or if there's anything else we can assist you with, please don't hesitate to let us know.
VL
Vanessa L.
Just received my order
Just received my order. Faster than expected and they were perfect.
Response from My DollfyJul 29, 2023
Thank you for your wonderful feedback! We are delighted to hear that you received your order faster than expected and that you are satisfied with the products. Your satisfaction is our top priority, and we are thrilled that we could meet your expectations.
If you have any other comments or questions, or if there's anything else we can assist you with, please don't hesitate to reach out. We are always here to provide you with the best possible experience.
Once again, thank you for choosing us for your order. We truly appreciate your support and hope to serve you again in the future.
Best regards,
BC
Brenda C.
It’s crazy I’m being asked for a review…
It’s crazy I’m being asked for a review on my item that still I have not received. No further updates and starting to think this order which made me think would be a pleasant experience become a regretful one. Still waiting on my order.. order status and hoping my money wasn’t stolen. Very unorganized company.
Response from My DollfyJul 24, 2023
I apologize for the oversight in sending the review email before you have received your order. We understand your frustration and are truly sorry for any inconvenience caused. Rest assured that we are actively working to send out your order as quickly as possible.
The delay in shipment is due to the handmade nature of our products, and we have already informed USPS to expedite the shipping process. We value your trust in us and want to assure you that we are doing everything we can to resolve the situation.
If you have any further concerns or questions, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure that you have a positive experience with us.
Thank you for your patience and understanding.
Best regards,
CV
Cynthia V.
My order has not been delivered
My order has not been delivered. I received a message of tracking about 3 weeks ago and now it’s been stuck since the 8th over 10days and no success. I did order this over a month ago so I am a bit concerned if this is a scam and do I need to apply for refund through my PayPal. Because the 80 dollars I paid for this order wasn’t cheap.
Response from My DollfyJul 20, 2023
Hello,
I apologize for the inconvenience and delay in receiving your order. I can assure you that this is not a scam, and we are working diligently to resolve the issue with your shipment.
We have contacted USPS to investigate the tracking status, and they have informed us that there have been some delays in the delivery process. However, they have assured us that your order is still in transit and should be delivered soon.
I understand your concern, and I want to assure you that we take this matter seriously. If you do not receive your order within the next few days, please reach out to us, and we will initiate the refund process for you through PayPal.
We value you as a customer, and we are committed to ensuring your satisfaction. Thank you for your understanding and patience.
Best regards,
JM
Jon M.
The doll turned out Perfect!
The doll turned out Perfect!! Was so much like the picture I sent in all the way to e color of clothes to the earrings she wore. My wife was in tears an how it resembled her mother. Now you have orders coming your way after we shared with faking and close friends. Way to go Dollfy!!!
Response from My DollfyJul 11, 2023
We are absolutely thrilled to hear that you are delighted with the doll you received from us! Your kind words and positive feedback mean the world to us, and we are so glad that we were able to create a doll that closely resembled your wife's mother.
At My Dollfy, our goal is to capture the essence and unique characteristics of your loved ones through our handmade dolls. We take great pride in paying attention to the smallest details, from the color of the clothes to the accessories, to ensure that each doll holds a special place in your heart.
Thank you for sharing your experience with your family and friends. Your support and word-of-mouth recommendations mean a lot to us, and we truly appreciate it. We are excited to welcome more orders and help create cherished memories for others as well.
If you ever have any further requests or need assistance in the future, please do not hesitate to reach out to us. We are always here to ensure your complete satisfaction.
Once again, thank you for choosing My Dollfy. We are honored to have played a small part in bringing comfort and joy to you and your wife. We wish you many more beautiful moments and treasured memories together.
Warm regards,
My Dollfy Customer Support Team
CD
Crystal D.
This was a last minute Father’s Day…
This was a last minute Father’s Day gift and still got it in a fair amount of time. The doll was exactly what I asked for and they had no problem adding something for personalization. I recommend getting one, it’s cute!
Response from My DollfyJul 10, 2023
Thank you so much for your feedback! We're delighted to hear that your Father's Day gift arrived in a timely manner and that you were pleased with the doll. We're glad we could accommodate your personalization request without any issues.
Your recommendation means a lot to us, and we're grateful for your support. If you ever need anything else or have any further inquiries, please don't hesitate to reach out. We're here to assist you.
Wishing you and your family all the best!
Warm regards,
