Ericka
I'm so happy I found this...
I'm so happy I found this...
Response from MyDiabetesSep 8, 2025
Dear Ericka, We're happy you found us!

A personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
1,564 approved reviews, newest moderated first
Ericka
I'm so happy I found this...
Response from MyDiabetesSep 8, 2025
Dear Ericka, We're happy you found us!
Eugenie K.
I wasn't expecting a hard sell from Diabetes UK. I almost a bit shocked.
Response from MyDiabetesSep 8, 2025
Hello Eugenie, Thank you for your review.
Joyce M.
I was diagnosed as being diabetic in 1999, at the same time as I was going through menopause. Your presentation on diabetes was awesome and very interesting! I had to bypass the exercises as I just got out of a 6 month hospital stay from inflammation of the spine and infection in the heel of my left foot. Diabetics do not heal very fast and I am still using a walker.
Response from MyDiabetesSep 8, 2025
Hello Joyce, Thank you for the taking the time to write this review – we appreciate it. We're more than happy that our app has been useful
KLM
I already wrote a review on TrustPilot and was very pleased that MyDiabetes replied so quickly -- thanks, TrustPilot -- the response instructed me to contact them at a particular email -- I've notified them at that address multiple times and no response -- they keep sending me emails about their program and even fraudulently marked me as a 'confirmed' user -- I deleted the first confirmation email and responded to the second as it said in that email to complain and ask for a refund -- this site marked my account as confirmed! I've now turned this rip-off over to my credit card company -- I can see from this site that I'm not the only one feeling ripped off -- thank you TrustPilot
Response from MyDiabetesSep 8, 2025
Hello there, We're very sorry to hear about your experience. Please contact us once again at [email protected] and refer this review – our support team will take a look at your issue.
Laura S.
Didn’t like all the ads for extra things.
Response from MyDiabetesSep 5, 2025
Dear Laura, We apologize that you found the amount of extra offers overwhelming.
Mike M.
smooth signing up
Response from MyDiabetesSep 4, 2025
Hi Mike, Thank you for the five stars!
Carole M.
Well I haven't even got into the app yet but I liked the price offers
Response from MyDiabetesSep 4, 2025
Dear Carole, Thank you for your review. We're excited to see you join our community.
Alda S.
Beware, this company is absolutely awful. Being newly diagnosed, I signed up for a 3-month trial for £1 (only for the eating plan). I looked, it was absolutely useless and I cancelled. A few days ago they took £54 for the eating plan and £21 for the exercise plan out of my bank account. At no point did I agree to this. I contacted my bank's fraud department last night, and lo and behold, this morning I received an e-mail from MyDiabetes to say my subscription (that I never actually signed up for) is cancelled. I'll leave it up to my bank to get a refund. My card has been cancelled and I am now without the means to any money 'till my new card arrives. Bunch of scammers and thieves - you have been warned.
Response from MyDiabetesSep 4, 2025
Dear Alda, We're really sorry to hear about your experience – this is not the service that we aim to provide. Please leave us a message at [email protected] and refer this review – our support team will surely take care of your issue.