MyDiabetesA personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,564 approved reviews, newest moderated first
Samantha R.
The weight tracker in MyDiabetes keeps me going. I set small goals and the app cheers me on. I feel more in control of my health now.
Response from MyDiabetesMay 27, 2025
That’s fantastic! Setting small, achievable goals is a powerful way to stay motivated, and we’re so glad the app is helping you feel more in control. Keep going—you’re making great progress!
Natalie J.
I like how easy the meal plans are. I understand what to eat and I feel more active and fresh.
Response from MyDiabetesMay 27, 2025
We’re happy to hear the meal plans are easy to follow and helping you feel more active and refreshed! Keep up the great work—your health journey is definitely on the right track!
KATHERINE G.
I believe that I canceled my subscription as soon as I realized that there was $35 monthly fee. I was charged anyway and they refused to refund this fee even though I contacted them on the day that the charge hit my account. HORRIBLE CUSTOMER SERVICE!!!!
Response from MyDiabetesMay 27, 2025
We’re sorry to hear about your experience and understand your frustration. We encourage you to reach out again at [email protected] with your subscription details so we can investigate this matter thoroughly and work toward a resolution. Thank you for your patience.
Olivia H.
MyDiabetes is really helpful. It makes it easier to manage my diabetes and follow a simple diet. I feel healthier now.
Response from MyDiabetesMay 27, 2025
Thank you for sharing your experience! We're so happy to hear that MyDiabetes is making diabetes management easier for you and helping you feel healthier. Keep up the great work on your journey!
Angela H.
Easy to use, great tips and perfect for keeping track of everything
Response from MyDiabetesMay 27, 2025
Thanks for your feedback! We're glad you find the app easy to use and that the tips help you stay on top of everything. Keep up the great progress!
Macy F.
The food suggestions fit well into my daily life. Everything feels simple and doable.
Response from MyDiabetesMay 27, 2025
We’re happy to hear the food suggestions fit seamlessly into your daily routine! Keeping things simple and practical is exactly what we aim for. Keep up the great work!
customer
It was a shock to be diagnosed with T2D but using the MyDiabetes app has allowed me to channel my energy into tracking all the various aspects of my health, which has been essential in allowing me to stay focused and motivated on making the necessary life changes.
Response from MyDiabetesMay 27, 2025
Thank you for sharing your experience. We're glad MyDiabetes has helped you stay focused and motivated during such a challenging time. Tracking your health is a powerful tool, and we're here to support you every step of the way on your journey. Keep up the great work!
Kelly M.
I love the macronutrient daily counter. Chat bot is frustrating and wrong at times. Recipes are not great. Have bugs with the daily learning lessons refusing to play. Like that it connects with my health app and tracks steps and transfers to calories burned. Overall there are more pros than cons so I will stick with the app
Response from MyDiabetesMay 27, 2025
Thanks for your honest feedback! We're happy to hear you find the app integrations helpful. We appreciate you letting us know about the chatbot issues, recipe quality, and bugs with the lessons—your input helps us improve. We're glad you're sticking with the app, and we're committed to making it even better for you!